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Welcome to ACES

Alamo Colleges Education Services is a secure portal connecting Faculty, Staff & Students to Academic Resources, Email, and other Online Resources.

Support Contacts Helpdesk (210) 485-0555 Weather Line (210) 485-0189

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Alamo Colleges' Library Information

St. Philip's College
• MLK Campus Library
• Southwest Campus Library
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Network Services

The Alamo Colleges network infrastructure consists of a vast array of equipment including enterprise servers, storage area networks, cabling systems, network switches, and routers.

The Networking Services Team is responsible for the following functions

  • Alamo Colleges Wide Area Network
  • Fiber Infrastructure between building and campus
  • District DNS
  • District DHCP
  • District Enterprise Firewalls
  • Enterprise Servers

 

Getting Connected

Network Access Account (Active Directory) 

The Alamo Colleges Computer Network is a critical ITS resource. The network provides you access to email, Internet and other key server based resources. When hired, employees are eligible to receive network Alamo Access. An Active Directory Alamo Colleges account is created for you at the time of computer installation.

 

Telecommunications

Alamo Colleges Information Technology Services department is responsible for providing all telecommunication support services including installation of telephone lines, devices, voicemail, long distance and PBX switchboards.

The Telecommunications Team service and support the Alamo Colleges telephone system, with approximately 4,500 telephone extensions district-wide. Under the CIP Bond Initiative, our telephones will be upgraded to a Voice-Over IP enabled system.

 

Telecommunication services includes: 

  • Data and Voice Cable Installation
  • New Telephone Repairs
  • Telephone Repairs
  • Voice Mail Installation/Repair
  • Video Network  Management
  • Telecomm Consulting

ITS Services

811 W. Houston St.
San Antonio, Texas 78207 
Phone: 210-485-0400
Division Fax: 210-485-0501


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For Tech Support:

Phone: 210-485-0555 Option 4
Out of Town Students:
Call 866-493-3947 (toll free number) Email: helpdesk@alamo.edu

Operating Hours
Mon - Fri: 8 am - 12 midnight
Sat: 9 am - 9 pm
Sun: 12 noon - 12 midnight