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Alamo Colleges' Library Information

St. Philip's College
• MLK Campus Library
• Southwest Campus Library
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The Alamo Colleges use the Baldrige Criteria for Performance Excellence as an organizational self-assessment and self-improvement framework to increase efficiency, operate effectively, and be accountable to all stakeholders. The Alamo Colleges educational and performance philosophy based on doing things the Baldrige way (Policy B.9.1) is called The Alamo Way: Always Inspire, Always Improve.

Baldrige helps us assess and improve the approach, deployment, learning (improvement), and integration of key management processes (1-6). It also helps us examine our performance and improvement in student learning outcomes; customer-focused outcomes; budgetary, financial, and market outcomes; employee-focused outcomes; process effectiveness outcomes; and leadership outcomes (7). This leads to increased value to stakeholders; organizational effectiveness, capabilities, and sustainability; and personal and organizational learning.

Baldrige Model 2011 

Baldrige Core Values and Concepts: Visionary leadership, Learning-centered education, Organizational and personal learning, Valuing employees and partnership members, Agility, Focus on the future, Managing for innovation, Managing by fact, Societal responsibility, Focus on results and creating value, Systems perspective.

Baldrige Performance Excellence Program Award Recipients in Higher Education:
2005: Richland College, DCCCD (PDF formatProfile | PDF format Winning Application)
2004: Kenneth W. Monfort College of Business, University of Northern Colorado (PDF format ProfilePDF format Winning Application)

2001: University of Wisconsin-Stout (ProfilePDF format Winning Application | PowerPoint format Presentation)

No Improvement Without Action
No Action Without Decision
No Decision Without Discussion
No Discussion Without Facts
No Facts Without Analysis
No Analysis Without Data
No Data Without Checking
No Checking Without Control Points
No Control Points Without Adherence
No Adherence Without Process
No Process Without Standards
No Standards Without Planning
No Planning Without Policies
No Policies Without Values
No Values Without Mission
No Mission Without Vision

(Source: Quality Texas Foundation)

Baldrige Category Questionnaires: