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Explore Your Future with Alamo Colleges!

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Welcome to ACES

Alamo Colleges Education Services is a secure portal connecting Faculty, Staff & Students to Academic Resources, Email, and other Online Resources.

Support Contacts Helpdesk (210) 485-0555 Weather Line (210) 485-0189

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Alamo Colleges' Library Information

St. Philip's College
• MLK Campus Library
• Southwest Campus Library
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Get Your Refund, Your Way

 
During your college enrollment, you may at some time be eligible for a Financial Aid refund or other type of disbursement.
To receive your refund, you can choose how you want to receive it through the RefundSelect program.
(The Alamo CashCard has been discontinued.)
 
Choose your refund method:
 
1. With 48 hours of registering for college, a Welcome Email  from Heartland ECSI will be sent to your:

  • Alamo ACES Account, and
  • Your Personal Email Account, if one is provided to Alamo Colleges.

 
2. Click on the Get Started Here link on that email and enter your Heartland Key.
 
3. You choose how you want to receive your money.
 
4.  If you have an address or telephone number change, it must be made through your Alamo Colleges' ACES account.
     Heartland will not accept changes by phone or email.  Please allow 24 hours for the new information to update.
 

Choose the refund method that's best for you

 

What do you want to do? Best refund method How to sign up When you'll receive your refund
Use my existing Bank Account. Funds are electronically deposited into an existing account. You provide your existing Bank Routing Number and Account Number. Please confirm that you entered your Account information correctly to avoid any delays in receiving your refund. Once the credit appears on your ACES account, your refund will be in your account and available on the following Thursday.
Open a Discover CashBack Checking Account. Funds are sent to your new checking account. A Debit Card will be sent to you, and funds are available for use with this new Debit Card. Choose to open a Discover Cashback Checking Account. You will be notified of the status within 48 hours of the application. Once the credit appears on your ACES account, your refund will be in your account and available on the following Thursday.

 

Visit Heartland ECSI's website for more information at  https://heartland.ecsi.net or phone toll free at 1-844-760-605.

 
Refund Schedule

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