The Student Advocate’s Office (SAO) at Northwest Vista College was created to informally assist students in resolving problems, conflicts and other challenges that may arise within the directorate of Student Success.
The role of the Student Advocate is to serve as a resource and designated neutral party for students who may have a Student Success-related concern or problem. Issues may include interpretation of Alamo Colleges’ policies and procedures, administrative matters, customer service complaints, and referral assistance. The Student Advocate works with students to resolve issues by identifying options and strategies, offering information and guidance, and providing life skills education and training.
The Student Advocate's Office also manages the College Ambassadors and Learning 2 Lead Student Leadership Certificate Program programs.
Contacting the Student Advocate’s Office
By phone: 210.486.4007
In person: Cypress Campus Center (CCC), Student Wellness Center, Suite 204
Appointments highly recommended; walk-ins are welcome but are subject to availability
General office hours are from 8:00 am to 5:00 pm, Monday through Friday
By email: firstname.lastname@example.org
For more information, please visit our website at http://www.alamo.edu/nvc/current-students/wellness-center/sao/