The Information Technology Department provides planning, coordination,
installation, and maintenance of campus technology and it provides technical
support to all academic, student and administrative units. We also provide
recommendations for purchasing, equipment setup, installation of hardware and
software, implementation of off-campus connectivity, and assists other
departments with planning.
How Do I...?
Canvas has a new look! The Alamo Colleges has adopted the
Interface for Canvas. These
modifications were based in part on user feedback about look and feel, to
improve mobile compatibility, and address accessibility issues. Functionality
remains the same and no work from previous semesters will be lost. For a quick
tutorial on how to navigate the new Canvas layout, view the New User Interface Overview
Why do we have to
ACES is being upgraded in order to
provide a cleaner, more streamlined and less
cluttered version with faster hardware, increased stability, and the ability for
students to access their Alamo Colleges email without a second login. Otherwise,
it will be quite similar to “old” ACES.
How do I get to “new”
Please click the login to ACES tab on any of the
Alamo Colleges home pages, or access the login page directly at:
*** How do I log in the first
Use your existing ACES username (for example, jgarcia123).
Your default password will be used for the first login only.
Your default password will be the first two letters of your last name,
IN CAPS, followed by your birthdate in MMDDYY format. For example:
John Garcia, born on June 17, 1965, will use GA061765. If your last name and
login name are different (usually due to a change in marital status), use the
first two letters of your actual, current last name.
Where can I get help with
NLC IT Help Desk : (210)
NVC IT Help Desk : (210) 486-4777
PAC IT Help Desk : (210) 486-3777
SAC IT Help Desk : (210) 486-0777
SPC IT Help Desk : (210) 486-2777
District IT Help Desk : (210) 485-0555
How do I log in after the first
As soon as you log in the first time, you will be prompted
to change your password. If you wish, you may change it to the password you were
using with “old” ACES. For all subsequent logins, please use the password you
How do I bookmark ACES or change
my old bookmarks (favorites)?
Because the URL (web address) for ACES has changed, you
will need to bookmark “new” ACES on all computers you use regularly. Bookmarks
are retained on each machine and in each web browser (IE, Chrome, Safari,
Firefox, etc.), so you may need to bookmark “new” ACES more than once. If you
have “old” ACES bookmarked, please edit the URL from aces.alamo.edu (old)
to alamoaces.alamo.edu (new).
Alamo Colleges is now offering every Student, Faculty and Staff access to Microsoft full Office Suite
Alamo Colleges is providing Microsoft Office to every student free of charge. This means the latest version of the full Office productivity suite, including Word, Excel, PowerPoint, OneNote, and more available for offline and online use to best prepare you for class. As long as you’re a student here and the program continues, you’ll be able to use this software for free.
- Install on up to 5 compatible PCs and Macs, plus 5 tablets (including iPad!)
- Use with OneDrive for automatic device syncing
- Gain valuable skills on the world’s most popular productivity software
- Use the same programs as your professors to ensure full file compatibility
To get your Office follow these simple steps:
- For PC and Mac:
- Go to the Office365 school verification page
- Click through to sign in with school-provided credentials & download
- On the installation page select your language and click install
- For iOS and Android:
- Download from your app store
- iPad: Word, Excel, PowerPoint
- Sign in with your school credentials for full editing capability
You will need Alamo Colleges (firstname.lastname@example.org) email account to sign in. If you have trouble installing Office, this guide may resolve your issue: http://aka.ms/office365help.
Alamo_Guest is now available
The Alamo Colleges have updated the "ACCD_Unsecured_Guest" Wi-Fi network name to "ALAMO_Guest".
This name change will not impact the service or behavior of Alamo Colleges' open wireless network. If you currently
have a wireless device that connects to "ACCD_Unsecured_Guest" wireless network you will need to reconfigure your device to
the new wireless network name of "ALAMO_Guest". This name change took place on August 8, 2014.
If you need technical assistance please contact the NLC IT Help Desk:
NLC IT Help Desk: 210-486-5777
District Support Central: 210-485-0555
For additional information about our College Wireless Network access, click here.