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Call (210) 486-4777
Faculty and Staff ONLY
Click on Submit Service Request link
Check network cable to make sure it is plugged into wall port and back of computer
Make sure GoPrint icon (red half circle with black "Go") is visible on lower right hand corner by time clock
If still not printing contact nearest computer lab administrator for assistance.
Option 1: Reboot your laptop. This will reestablish your network connection to the wireless access point.Option 2: Open up Wireless Connection Manager Program and make sure you are connected to the Guest Wireless connection
Guest Wireless system will drop connection after 10 minutes of inactivity
Hold down power button on computer and wait about 10 seconds for system to shutdown. Press button to restart.
If possible, document error and report to instructor or lab technician, if restarting does not resolve error.
Fall & Spring Semester Hours:
Monday - Friday
7:30am - 6:00pm
Saturday and Sunday: Closed
Summer Semester Hours:
Monday - Thursday
Friday – Sunday: Closed
Submit Service Request
Connect to AlamoShare
3535 N. Ellison Drive, San Antonio, Texas 78251 (210) 486-4000