If you  fail any of the Technical Requirements or do not have Java 1.6.0_14 or above please call 210-486-4513 or  submit a help request.



Java
Check
No Java Support.

REQUIRED:
The version of Java that you MUST have is 1.6.0_14 or above.

Get the free Java Download here.

If you see nothing to the left (or just a gray box) then Java functionality is not available

 
 
Browser
Check
Warning
Browser:
Version:
Platform:
For a list of supported Browsers, please refer to the Browser Support Matrix.
 
JavaScript
Check
Fail If this check fails, refer to the Browser Settings Guide for instructions on enabling Javascript for your browser.
 
Cookies
Check
Fail If this check fails, refer to the Browser Settings Guide for instructions on enabling Cookies for your browser.
 
Popup
Window
Check
Fail If this check fails, refer to the Browser Settings Guide for instructions on enabling Popup Windows for your browser.
 
Port 80
Check
Fail This check works by trying to download an image through the specified port.  Port 80 is the standard web (http) port.
 
Plugin Checks
Plugin Installed Version
Adobe Flash
Adobe Shockwave
Adobe Reader
Apple QuickTime
RealPlayer
Windows Media Player