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 Northwest Vista College Library
1st Floor, Redbud Learning Center (RLC)
3535 N. Ellison Dr.
San Antonio, TX 78251
Mon - Thur: 7:30am to 8:30pm
Fri: 7:30am to 4:00pm
Sat: 8:30am to 2:30pm

About the IT First Responders

The IT First Responder’s are dedicated to serving the faculty, staff, and students of Northwest Vista College. We provide technical support and multimedia equipment for classroom and special college events.   

Our Services include:

  •  Troubleshooting Classroom Audio/Visual equipment
  •  Troubleshooting Classroom workstations and software technical issues
  •  Projectors repairs or bulb replacement
  • Classroom Printer repairs or toner replacement 

Technology Equipment loaner program (Faculty & Staff ONLY)

  • Microphones
  • Mediasite
  • Laptops
  • Classroom presentation equipment

For student on campus technology loaner program please speak to a Student Open Computer Lab representative in Juniper Hall 106

If you need any help with the following Issues:

  • ACES or password reset

Please call Help Desk at 486-4777(option 3).


Hours of Operation

Summer Semesters
Monday - Thursday:  7:00am - 7:00pm
Friday: 8:00am - 2:00pm
Closed Saturday & Sunday

Fall & Spring Semesters
Monday - Thursday:  7:00am - 8:00pm
Friday: 8:00am - 6:00pm
Saturday: 8:00am - 2:00pm
Closed Sunday

*Hours are subject to change

Contact Information

For more information contact:
210-486-4777 (Option 1) 

Chadwick J. Cardenas
Information System Specialist
Phone: 210-486-4024

Walker Hobbs
Computer Support Technician
Phone: 210-486-4780


Open Computer Lab
Juniper Hall

Specialized Software Lab

Student Innovation Center

First Responders

Campus Map