Records and Transcripts

Student should allow 5 - 7 days working days for the transcripts to be processed. Transcripts are no longer printed on site.

Requesting a Transcript

If you are a current student and would like to request an official transcript:

Log in to ACES 

1. Click on Student Tab
2. Click on Student and Financial Aid
3. Click on Student Records
4. Click on Academic Transcript
5. Click on Request Printed Transcripts link to complete form

If you are a former student and would like to request an official transcript:

1. If you remember your User ID and password, log-in to ACES in the spaces indicated in the Secure Access Box.
2. If you forgot your password, click the Forgot Password? Link at the bottom of the Secure Access Log-in Box and answer the Security Question.
3. If you still cannot log-in to ACES, call the Help Desk at 210-485-0555.
4. Once you have signed in to ACES, click the link for Web Services located on the bottom left-hand side of the Home Tab page.
5. Click on Former ACES User
6. Click on Request Printed Transcript link to complete form

Sending a Transcript

All official transcripts may be mailed to:

Palo Alto College
ATTN: Enrollment Services
1400 W. Villaret Blvd.
San Antonio, TX 78224
 

They can also be hand-delivered in a sealed envelope at the Admissions & Records Office, Palomino Center - 117.

Forms

• Academic Fresh Start 
• Add/Drop Form 
• Biographical-Residency Data Update 
• Change of Major Form 
• Change of Primary Institution 
• Grade Point Average Update 
• Military Verificaton