OTS Administration
OTS Administrative unit is responsible for overall strategic planning and reporting. The team also provides administrative support for the functional units, including, IT acquisition support, IT asset management services, administrative support and other related shared service
• Usha Venkat, Director of Information and Communication Technologies• Velma Willard, Office Supervisor
• Terry Loomis, IT Resource Coordinator
• Maylin Poe, Part-time Receptionist
Network Services
Network Services installs, configures and supports the campus voice, data and video network infrastructure; campus network security; all central Windows and UNIX servers; telecommunications systems and wiring including support for VOIP Phones and mobile services.
• Les Germer, Coordinator of College Technology• Adalberto, Jaime, Network Analyst
Technical Support Services
Technical Support Services unit provides technical support, helpdesk services, desktop support, interactive video conferencing design and support for all standard hardware and software packages. The team also provides tier III support for laboratories throughout the college.
• Irene Sanchez, Technical Support Supervisor• Juanita Estep, Network Engineer
• Cheri Sanchez, Network Engineer
• Steve Dikcis, Network Engineer
• Michael Alvarado, Helpdesk Specialist
Audio/Video (A/V) Services
The A/V Services team provides A/V equipment checkout services, A/V equipment support, Video Conferencing System installation, support and maintenance, A/V streaming services, Smart classroom consulting setup, installation and support services and more.
• Sylvia Cadena, Media Technician (Team Lead)• Tom Shannon, Network Engineer
• Frank Polowy, Media Technician
• Deborah Azzarello, Media Technician (Part-time)
• Aaron Terrazas, Learning Resource Specialist I (Part-time)
Multimedia/Programming Services
The Multimedia and Programming Team provides application design and development, web site design and media technical support for the college academic and administrative departments.
• Pablo Gomez, Senior Programmer/Analyst• Irene Garcia, Network Engineer
• Lisa Garcia, Part-time Multimedia Specialist