Employee Resources

Employee Remote Work Resources

Building Announcements

Building Access During Work Safe Order

March 24, 2020

The Alamo Colleges District (ACD) is limiting building access to essential employees only. Employees need supervisor permission prior to arrival to be at any ACD location. DPS Dispatch has a list of essential employees; supervisors know how to update the list with DPS. Employees without proper ACD ID must wait for a uniformed officer to verify ID by a TX driver’s license or other government ID. Employees with keys to exterior doors must NOT use them and are to follow this protocol.

HR Announcements

Deer Oaks EAP

Deer Oaks Employee Assistance Program Is Here To Help

The Deer Oaks Employee Assistance Program (EAP) is a resource program available to help employees through stressful situations and events. If you need help managing your stress and anxiety during these uncertain times or just someone to talk to, Deer Oaks, your Employee Assistance Program (EAP) can help!

Deer Oaks EAP is available to all full-time staff and faculty year-round to provide free and confidential assessments, counseling, and educational resources.

Effective immediately, part-time faculty and staff, including work-study student employees, will have access to Deer Oaks services until August 31, 2020.

If you or a family member are struggling with stress or anxiety, or just want some practical advice on health or the mind-body connection, contact Deer Oaks by calling 866-327-2400.

Fiesta Holiday Update

With Fiesta 2020 activities postponed, our district-wide Fiesta Holiday scheduled on April 24, 2020, will now be a regular workday.

In exchange, full-time employees will be provided an additional 8 hours of Personal Leave for use in FY20, or FY21. If you do not use the additional 8 hours in FY20, you will be allowed to carry these 8 hours of Personal Leave into FY21. The additional 8 hours of leave will be loaded by April 15, 2020.

This year’s Battle of the Flowers Parade has been rescheduled for Friday, November 13, 2020, which will remain a regular workday. You will be able to use your additional 8 hours of Personal Leave should your schedule allow.

Out-of-Office Messaging

To prepare for remote teaching and learning next week, individuals and units should change their phone voice mail messages to reflect the situation. A suggested example is provided.

District Offices:
Phone Greeting
The Alamo Colleges District is operating remotely until further notice. Please contact me by email at (insert your work email address). For registration and other information, visit our website at alamo.edu. In case of an emergency, please call our Department of Public Safety at (210) 485-0911. For updates on our operations, please go to alamo.edu/coronavirus or email coronavirus@alamo.edu.

Thank you for your patience and cooperation as we work to safeguard the health of our students and employees. Thank you.

Colleges:

The colleges of the Alamo Colleges District are conducting classes remotely beginning March 23 due to the coronavirus situation. This includes the main campus of (college name) and its satellite locations and offices. For registration and other information, visit our website at (insert hyperlink for college main web page for Outlook message and college website name (such as alamo.edu/sac for phone message).

In case of an emergency, please call our police department at (210) 485-0911. For updates on our operations, please go to alamo.edu/coronavirus or email coronavirus@alamo.edu. Thank you for your patience and cooperation as we work to safeguard the health of our students and employees.

Phone Extended Absence Greeting

Also, the extended-absence option on the phones enables users to add a greeting for absences and not have to record over their current "no answer" greeting.

To use this feature:
1. Enter your phone mailbox from the main menu, press 4.
2. For extended-absence greeting, press 1 and enter the wording above.

If you are doing this from home, dial 210-485-0101, listen to prompt and dial your phone extension
Example: 50035
Then follow the procedure above.

Tips for Working Remotely

Working Remotely

Here are some tips to help you Prepare, Engage, and Support our commitment to Students First.

View Tips for Working Remotely (PDF)

Leading a Remote Team

These tips will help you stay engaged, communicate with your teams and stay aligned to working and leading in a remote environment.

View Tips for Leading a Remote Team (PDF)

Technology Support for Remote Work and Teaching

Alamo Colleges will provide full-time staff, faculty and adjuncts with a monthly telecommunication allowance of $60 for cellular and internet service.

Eligible part-time employees will receive a monthly telecommunication allowance of $30. The allowance will remain in place for the duration of the current remote working and teaching environment.

The allowance will be paid once a month as part of your paycheck on the 15th of each month. The first installment of the allowance will be paid on your April 15 check.

If you have challenges related to equipment or internet access, please contact your supervisor for assistance.

Important Information About Your Timesheet

Please view the information below to see your time-sheet submission instructions for pay period March 16- 31.

Please note, no employee should be short their regularly scheduled hours due to COVID-19.

Employees will receive their regular scheduled hours regardless of schedule modifications during the transition to remote-working. Follow the instructions on the link below if an employee was out sick or missing work.

View TImesheet Submission of Hours Instructions

If you have any questions or need additional information, please contact your College HR Partner (AlamoShare).

Enjoy Your Easter Holiday

The Alamo Colleges District, including all five colleges and off-site locations, will be closed Friday, April 10 through Sunday, April 12, for the Easter Holiday. Online classes and remote-work will resume on Monday, April 13.

We know that everyone has been working very hard and adjusting to many changes in a short period of time. We hope that the long weekend will give everyone an opportunity to rest, renew and enjoy downtime with their families.

Please stay safe, but, In case of an emergency, please call our police department at (210) 485-0911.

Below are links, documents, and guides to help you as we transition to working remotely.  For overall information about COVID-19 go to alamo.edu/coronavirus.

You can find this information also on AlamoShare.  Go to the Employee Portal for other available employee services.

There are faculty resources through Keep Teaching for transitioning to remote instruction.

 

Working Remotely

 Find information for:

AlamoShare Canvas Employee Directory
 
IT Services Keep Teaching MediaSite
 
Remote Desktop Connection Telephones VPN
 
Zoom Zoom for Canvas  

Alamo Share

  How to Log into Alamo Share
   

Canvas

  Canvas Guides
  Accessing your Canvas Course
   

Employee Directory

  Access list of employee contact information
   

Information Technology Services

  Alamo Colleges District IT Knowledge Base
  Information Technology Help Guides (AlamoSHARE Access Required)
   

Keep Teaching

  Resource site for faculty transitioning to remote instruction
   

MediaSite

  Accessing Mediasite
  Creating your Mediasite Profile
  Downloading Mediasite Desktop Recorder
  Mediasite Manual for Alamo Colleges
   

Remote Desktop Connection

  How to connect to your work desktop remotely
   

Telecommunications/ Telephones

 

How to forward desk phone

 

External Access to Voicemail

   

VPN

  How to VPN into Alamo Colleges Network
   

Zoom

  Creating a Zoom Account
  Zoom Video Support Resources
  Creating a Personal Link
  Scheduling a Zoom Meeting
  Updating Personal Meeting ID
  Launching a Zoom Meeting for the First Time
  Screen Steps Guides
  Web Conferencing Best Practices
  Inviting People To A Zoom Meeting
  Sharing Your Screen or Other Applications
  Sharing Your Video Camera Within Zoom
 

Virtual Backgrounds for Zoom

DSO NLC NVC
 
PAC SPC SAC
 
Additional Zoom Backgrounds (Download from Dropbox)
   

Zoom for Canvas 

  Zoom in Canvas
  Activating Zoom in Canvas
  How to Join a Zoom Meeting - Canvas Student
  Creating Zoom Account in Canvas
  How to Change Your Time Zone in Canvas
  Scheduling a Zoom Meeting in Canvas
  How to Join a Zoom Meeting - Canvas Student
 

Virtual Backgrounds for Zoom

DSO NLC NVC
 
PAC SPC SAC
 
Additional Zoom Backgrounds (Download from Dropbox)