Medical Assistant Program

Program Level: Certificates, Continuing Education
Department: Workforce Training Network
Institute: Health & Biosciences
College: PAC

Join one of the fastest growing occupations in America: Medical Assisting.

Medical assistants perform routine clinical and administrative duties under the direct supervision of a physician or other healthcare professionals. They perform a variety of administrative duties including but not limited to taking medical histories and recording vital signs, explaining treatment procedures to patients, preparing patients for examination, collecting and preparing lab specimens, and assisting other medical professionals during diagnostic examinations. 


File Mgmt for the Med Office

All you need to know about managing files in a medical office! You will learn how to apply various filing methods used in a medical office. You will be able to index, code, file, retrieve, and cross-reference records. In addition, you will examine the basic construction of a medical chart and its components.


Medical Law & Ethics

Get an introduction to the concepts of medical law and ethics for healthcare practitioners. Participate in topic discussions including criminal and civil acts, contracts, negligence, and ethical concepts as they relate to the medical profession.


Medical Insurance & Billing

Get an introduction to health insurance and reimbursement as well as become familiar with the health insurance industry, legal and regulatory issues, and differences in reimbursement methodologies. Learn the principles of medical billing related to proper claim form preparation, submission and payment processing, as well as the follow-up process. This course is recommended for anyone who is preparing for a career in a medical billing department at a physician's office, clinic, or similar positions. This course is strongly recommended for anyone who is preparing for AAPC's CPB™ certification exam. Prerequisites: Medical Terminology, Pathophysiology; Text is required. Also Recommended: Medical dictionary, any publisher


Medical Software

You will learn how to apply various filing methods. You will be able to index, code, file, retrieve, and cross-reference records. In addition, you will examine the basic construction of a medical chart and its components.



Learn drug classifications, actions, therapeutic uses, adverse effects, routes of administration, and calculation of dosages.


Microsoft Office Training (Word/Excel)

Increase your efficiency and productivity with Microsoft Office training and be more valuable in the workplace. Master the most commonly used programs of Microsoft Office with an introduction to business productivity software using word processing, spreadsheets, databases, and/or presentation software.


Anatomy & Physiology

Learn about the structure and the function of human cells, tissues, organs, and systems with an overview of common pathophysiology. Identify and correlate cells, tissues, organs, and systems of the human body; differentiate normal from abnormal structure and function; and all body systems, their organs, and relevant pathophysiology.


Phlebotomy & EKG Procedures

Prepare for an exciting career in the Healthcare industry! Be trained on basic knowledge in blood and other fluid sample collection, phlebotomy equipment, asepsis, venipuncture and electrocardiography procedures used throughout the United States. Assist the Physician by learning how to effectively communicate with patients and staff in a medical setting.


Clinical Competency/Review

Get your final review before taking the Certified Medical Assistant (CMA) exam administered by the American Association of Medical Assistants (AAMA). Review the key areas that are covered in the exam by individuals who are licensed in the profession.


Practical Application - Cert. Review

Prepare for one of the National Commission for Certifying Agencies (NCCA) recognized credentialing exams. Develop time-management skills; apply study techniques; perform test-taking strategies for exams covering the content of medical assisting courses.

  • David Rutkoski 

    Phone: 210-486-3411
    Campus: Palo Alto College (PAC)
    Building: Sabine Hall (SABINE) Room 115

  • Campus: Palo Alto College (PAC)
    Building:  Palomino Center (PC) 103 
    Phone: (210) 21ALAMO 
                  (210) 212-5266

  • Angela Garcia 

    Phone: 210-486-3325
    Campus: Palo Alto College (PAC)
    Building: Sabine Hall (SABINE) Room 101