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Welcome to ACES

Alamo Colleges Education Services is a secure portal connecting Faculty, Staff & Students to Academic Resources, Email, and other Online Resources.

Support Contacts Helpdesk (210) 485-0555 Weather Line (210) 485-0189

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Alamo Colleges' Library Information

St. Philip's College
• MLK Campus Library
• Southwest Campus Library
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Network/Operations Group

The District ITS Network and Operations team provide IT hardware and network infrastructure support for all Alamo Enterprise IT solutions.   The team focuses on systems stability, availability, and effective use of IT resources.   Virtualization, consolidation, and continuous performance monitoring and measurement are key team strategies.     Our goal is to provide a highly reliable, high capacity network and systems infrastructure supporting our Alamo College’s mission and Student Success.

 

Network Services For Students

  • Wifi service at all Alamo Colleges sites
  • Internet Services
  • Student Email Accounts
  • Virtual Desktop Infrastructure

Intranet Services

  • SharePoint
  • Lync
  • Exchange
  • Wide Area Intranet connecting all Alamo Colleges locations

 Enterprise IT Infrastructure

  • Enterprise server facilities and provisioning services
  • File Sharing services
  • Active Directory and mailbox provisioning
  • Data Center and hosting services
  • Centralized storage
  • Monitoring, alerting, and operation support for all IT systems

Telecommunications Services

  • Voice Over IP Telephony
  • Fiber and cabling infrastructure
 

Network Staff

Lewis Hinojosa
Enterprise Lead Analyst
Chris Martinez
Enterprise Lead Analyst
Edward Nino
Network Analyst
Robert Puente
Network Analyst
Darren Woods
Network Analyst
Marco Rodriguez
Network Analyst
Joshua Bayer
Network Analyst
 

 





ITS Services

811 W. Houston St.
San Antonio, Texas 78207 
Phone: 210-485-0400
Division Fax: 210-485-0501


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For Tech Support:

Phone: 210-485-0555 Option 4
Out of Town Students:
Call 866-493-3947 (toll free number) Email: helpdesk@alamo.edu

Normal Operating Hours
Mon - Fri: 8:00 am - 12:00 am
Sat: 9:00 am - 9:00 pm
Sun: 12:00 pm - 12:00 am

* We will be closed from Friday through Sunday in observance of the Easter Holiday.