Appointment Advising

Appointment advising provides a flexible approach to intrusive advising which allows the student to receive quality advising through walk-in and/or appointments. Allocation of advising personnel can be better managed and planned via the appointment process resulting in student engagement.


    Monday 1:00pm - 5:00pm, Tuesday 8:00am - 5:00pm, Wednesday and Thursday 8:00am - 12:30pm, Friday 1:00pm - 5:00pm

    Appointment Services Available:

    • Degree audit
    • Advising PIN
    • Dropping a course process/advising
    • Graduation application
    • Transfer Information
    • Academic Probation/ Academic Dismissal Advising
    • Financial Aid appeals for currently enrolled students
    • Course subs/ Transfer equivalency
    • Developmental Education registration

    *During Early Registration (November and April), the department will use a combination of walk-in and appointment based services.

  • (No appointment needed)

    Monday 8:00am-12:30pm, Wednesday 1:00pm-5:00pm,  Thursday 1:00pm-7:00pm

    1st Saturday of the month: 9:00 am - 1:00 pm


    During peak registration (January and August) we will operate under a walk-in basis protocol. Please see WALK-IN PROTOCOL below.

    • Change of Major/Primary Institution
    • Registration Assistance
    • General Program Information
    • Financial Aid Appeal for former students
    • Academic Dismissal Petition Process for former students
    • Early Alert Advising for Non-NLC Students
    • Crisis Advising (for students who have special needs that require an advisor)
  • Find my AlamoINSTITUTE Advisor



  • Location: 
    Student Commons

    (210) 486-5406



  • Monday 8:00am – 5:00pm
    Tuesday 8:00am – 5:00pm
    Wednesday 8:00am – 5:00pm
    Thursday 8:00am – 7:00pm
    Friday 8:00am – 5:00pm

    1st Saturday of every month 9:00am – 1:00pm

     Call Center Hours of Operation

    Monday - Friday

    8:00am. - 5:00pm.