Staff: Remote Learning

Staff

Welcome to the NVC Remote Learning for staff webpage. Below you will find valuable resources and information to help facilitate your remote working experience. Please make sure to stay engaged with your teams and monitor your ACES email for updates from the college.

Laptop Loaners/Device Checkout Available for Employees

Current Northwest Vista College Employees who are working or teaching this summer or fall semester qualify for loaner laptops and device checkout of other technology equipment.

To obtain an NVC laptop or other device, employees need to fill out the following form and wait to receive notification from Information Technology. An appointment will be set up for technology pick up. Please allow 2 - 3 business days for your request to be processed.

The following form must be filled out BEFORE a laptop loaner or other device is is granted: 

Click Here for the Device Checkout Form

Please don't come to the college until you hear back with approval.

You can reach our NVC IT Help Desk line at: (210) 486-4777. 

Low Cost Internet Information

Affordable internet solutions are available.

Programs are available to bridge the digital divide by providing students and employees low-cost internet service.

Click Here for Low Cost Internet Information

 

Alamo Colleges District Police
Non-Emergency / Emergency  Numbers

Non-Emergency:
210-485-0099
Emergency Number:
210-485-0911

   

Technical Support

210-486-4777
nvc-helpdesk@alamo.edu

 

Assistance for Students 
(Form for Faculty/Staff)

Please use the form linked below for students you identify who may need assistance outside of classroom such as emergency aid, mental health support, case management, etc. This form is for faculty/staff referrals and is not intended for students to self report.

Alamo Colleges Advocacy Referral

 

Remote Employee Toolkit

Below are links, documents, and guides to help you as we transition to working remotely. For overall information about COVID-19 go to alamo.edu/coronavirus.

You can find this information also on AlamoShare. Go to the Employee Portal for other available employee services.

https://www.alamo.edu/RemoteToolkit/

 

NVC Library

COVID-19 and Accessing Library Resources and Services

  

Netiquette

Netiquette, simply defined, means etiquette on the Internet. In an online course, you will be speaking through writing both to fellow students and instructors. It is imperative to communicate well and professionally. The golden rule of netiquette in an online class or environment is, do not do or say online what you would not do or say offline. 

Netiquette Guidelines
  1. Be friendly, positive and self-reflective. When people cannot see you, and do not know you, feelings can be hurt if you are not careful how you express yourself. Think before you write. Do not respond when you feel angry. Wait. Write it down somewhere and come back to it. When you do, you may find that you no longer feel the same way, after you have had time to reflect. If you still feel the need to be heard, then take time to reread and rewrite it in terms that are easily embraced. When you feel a critique is necessary, express yourself in a positive tone.
  2. Use proper language and titles. Do not use “text” slang or even profane words in an online education environments they will likely sound offensive to the reader. Leave the characters like smiley faces, and instant message abbreviations out. They may be interpreted as childish or too casual for the online education environment. Do not refer to your professor as "Doc" or by his or her first name, unless it is acceptable with him or her to do so. Do not use caps lock when writing, as it insinuates yelling. Always say please and thank you.
  3. Use effective communication. This takes practice and thoughtful writing. Try to speak and write clearly at all times. Reread before you respond. Define and restate your words when necessary. Correct a misunderstanding right away. Be mindful of chosen words and joking.
  4. Ask for clarification. If you are unsure of what was said, or the instructor's directions, or are trying to interpret a person's expressions, then ask again. Do not sit in silence feeling confused or offended. A simple way to do this is to say (or write), "I did not understand...", always keeping the sense of the misunderstanding on yourself.

Zoom Security 

Preventing Zoom-Bombing 

Zoom Blog Articles


ZD Net
The coronavirus outbreak has seen an unprecedented number of people working and learning from home, and one of the tools that is making that possible is Zoom. But if you don't take care, you could find your meetings being gate-crashed or Zoom-bombed, potentially causing havoc and mayhem. (zdnet.com)


UC Berkeley Information Security Office

 

Frequently Asked Questions

Are classes cancelled at all of the Alamo Colleges District colleges?

No, classes are not cancelled. They are being conducted remotely.

How long will these changes be in place? Will this be for the remainder of the semester?

All classes and services are being held remotely until further notice.

How will Flex classes operate since they are already accelerated?

A Flex class should still be able to operate remotely. We recommend students monitor their alamo.edu email for communications from their instructor.

Will faculty and staff still be working on the college campuses?

No, all college faculty and staff are working remotely.

Will lab classes or hands-on classes still take place?

We are working with the faculty directly to ensure a seamless transition for students to continue to achieve success in their coursework.

Does this apply to KTC in Kerrville or other satellite locations?

Yes. It currently applies to all of the Alamo Colleges District's locations, including campuses and off-site centers.

When will students be able to return to campus?

Until further notice students should not return to campuses for classes and will be instructed on how to continue classes and receive support remotely.

Will this affect commencement?

Yes, the following changes have been made to the commencement:

  • Conferring of degrees and certificates WILL NOT be affected. Degrees and certificates will be awarded to students who have satisfactorily completed all requirements of their respective degrees and/or certificates.

  • Your Advisor is the main point of contact as you progress through your degree and prepare for graduation (refer to the Advising section of this page for information on how to contact your advisor). Career Services can help you develop a resume and provide tips for interviewing.

  • Visit Career Coach to research careers and local jobs that align with your certificate or degree program. You can also access our transfer advising guides to ensure your courses transfer and apply.

  • All five colleges in the Alamo Colleges District will be postponing their spring commencement ceremonies until December. Please note that commencement is the actual ceremony rather than degree/certificate earned.
Will students still be able to see their advisors?

Yes, advisors are available remotely. Please refer to the Advising section of this page for instructions on how to contact your advisor.