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 Northwest Vista College Library
1st Floor, Redbud Learning Center (RLC)
3535 N. Ellison Dr.
San Antonio, TX 78251
210-486-4513 
mailto:nvc-library@alamo.edu
Mon - Thur: 7:30am - 8:30pm
Fri: 7:30am - 4:00pm
Sat: 8:30am - 2:30pm
Sun: CLOSED 
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What is Wi-Fi?

The term “wifi” is most often used in conjunction with wireless Internet networking. In other words, it is a way to access the Internet or a network without the use of cables or wires, allowing for truly mobile technology. Wireless connectivity makes it easy for students and employees with laptops or other mobile devices to move around college campus with ease while staying connected to the network.

What is 802.11x?

802.11a, 802.11b, 802.11g - 802.11 is a number that is used to refer to the widely accepted specifications that were developed for wireless networking. The specifications were developed by IEEE, a professional organization dedicated to the computer and electronics industries. The appended a, b or g represents a variance of the 802.11 specifications. Northwest Vista College Wireless Network supports the, b, g, n and ac variances.

What kind of wireless card should I purchase?

Besides a wireless compatible device, such as a laptop computer, tablet or smartphone, you will need an 802.11a, 802.11b 802.11g 802.11n or 802.11ac compatible Wireless Network Interface Card (Wireless NIC) installed and functioning properly in your wireless compatible device.

What software do I need to connect to the Alamo Colleges District Wireless Network?

A web browser, such as Microsoft Internet Explorer or Firefox is necessary in order to login to the Wireless Network.

What is a wireless access point?

Wireless access point is a small dedicated hardware device with a built-in network adapter, antenna, radio transmitter, and receiver. Access points act as the central transmitter and receiver of wireless network radio signals. At Northwest Vista College, there are more than 150 access points available to provide network connection to wireless users.

What is a hotspot?

Wireless HotSpots are available at several indoor and outdoor college locations. Select the Wi-Fi coverage map link on this web page to see a list of available Wi-Fi access locations.

How fast is Alamo College District's wireless network?

Northwest Vista College wireless is using 802.11a/b/g/n which supports up to 150 mbps. On average the connection speed is 20 to 30 mbps depending on capabilities of wireless card.

What is the difference between AlamoNet and Alamo_Guest?

AlamoNet Wi-Fi service is a secure wireless choice available for employees of the Alamo Colleges District and requires employee credentials.  Alamo_Guest is provided for students of the Alamo Colleges District and visitors and requires a valid email address.

What are my Wi-Fi access requirements?

ALAMONet WiFi requires employee Computer logon credentials in the following format:
    [Campus Domain]\[username]          ex. NVC\jdoe
Alamo_Guest WiFi requires a valid email address be submitted through the prompted Logon Web portal.

Is performance the same on the wireless network as it is on the wired network?

You can connect from any Wi-Fi (802.11a/g/n/ac) capable device (laptop, tablet or smartphone). The wired connection will always be faster and less susceptible to outside interference than a wireless connection.

How do I connect and login to Northwest Vista College wireless network?

These instructions outline the general procedure for connecting to the Wireless Network. If the instructions do not work for you, please contact our college Helpdesk at 210-486-4777.

Is there a charge to access our College Wireless network ?

There is no cost associated with connecting to Alamo Colleges District/Northwest Vista College wireless. Access is available to all Alamo Colleges District’s students, faculty and staff.

When is the wireless service available for use?

The wireless network is available 24 hours a day throughout the year except during periods of scheduled maintenance or any unforeseen network or electrical problems.

Why does wireless work in some areas, but not in others?

Wireless is not available in every area of Northwest Vista College campus. Access the college Wi-Fi map to view a list of Wi-Fi Hotspot locations.

What do I do if I am getting a bad signal strength?

Electrical items like microwaves, radios, and game console controllers or thick concrete walls can interfere with Wi-Fi signal. If your signal is consistently poor or you cannot get signal, contact us nvc-helpdesk@alamo.edu or call our Helpdesk at 210-486-4777.

How do I report a wireless connectivity issue?

If you are having a connection problem related to the wireless network, you can report to our College Helpdesk at 210-486-4777 or send an email to nvc-helpdesk@alamo.edu. You can also stop by at MZH 106, JH 106 or RLC 108 for Walk-In technical support assistance.

How can I request a new wireless location or service expansion?

Requests for new wireless locations or service expansions are submitted via Footprints. Once we receive this request, an Information & Communication Technology specialist will contact you to confirm details for this request. For special events that require wireless connectivity, consult with one of our Information & Communication Technology specialists.

What are the applicable policies or guidelines?

Students and employees who are provided access to the college wireless facilities and to the college-wide communication network assume responsibility for their appropriate use. Access to the Alamo Colleges District wireless services is subject to the Alamo Colleges District Acceptable Use Policy

Did You Know?

Number 1
Northwest Vista College has approximately 150 wireless access points available.


Number 2
The wireless coverage for each access point (hot spot) has an approximate range of 150 feet.


Number 3
Northwest Vista College wireless network boasts high speed and supports a 5GHz frequency range.