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 Northwest Vista College Library
1st Floor, Redbud Learning Center (RLC)
3535 N. Ellison Dr.
San Antonio, TX 78251
(210) 486-4513
Mon - Thu: 7:30am - 8:30pm
Fri: 7:30am - 4 pm
Sat: 8:30am - 2:30pm

General Complaints

The NVC Complaints system helps us to respond to student complaints or campus issues. A written student complaint is filed by completing the form below. Complaints may be filed through this process if there is a concern or dissatisfaction with a person, service, or process that requires clarification, investigation, and resolution.

Upon receipt, the complaint will be directed to the appropriate department for resolution.

You will receive an automatic reply when this is received and you will receive a response from the appropriate department within 10 business days.

Misconduct or Grievance?

If you have any misconduct to report or a grievance you wish to have heard, please visit the:

Student Toolbox - A place to report misconduct and grievances...