Contact Us

Student Hotline

Local 21ALAMO (210-212-5266)
Toll Free 1-844-20ALAMO (1-844-202-5266)
Student Hotline Hours: Monday – Friday 8 a.m. – 5 p.m.

 

ACES & Technical Support

Palo Alto College Helpdesk
Phone: 210-486-3777 (select option 1)

Hours of Operation
Monday-Friday 8 a.m.-5 p.m.

 

Alamo Colleges Helpdesk
Phone: 210-485-0555 (select option 4)
Toll Free: 866-493-3947

Hours of Operation
Monday - Friday: 8 a.m.–midnight
Saturday: 9 a.m.–9 p.m.
Sunday: 11 a.m.–midnight

 

Caller Checklist
When calling, please have the following information readily available

  • Last four digits of SSN
  • ACES ID
  • Date of Birth
  • Banner ID

Emergency Contacts

Emergency Number:
210-485-0911

24-Hour Dispatch:
210-485-0099

Fax:
210-485-0095

Weather Line:
210-485-0189

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