Bookstore

       

The Palo Alto College Bookstore is a one-stop shop for all of your academic needs, from school supplies to textbooks, and is committed to assisting students throughout the transition from remote learning to face-to-face instruction. On May 31, the Bookstore's physical location will reopen to the public offering both in-store and online/curbside pickup options for your Summer 2021 purchases and rentals. Face coverings and social distancing protocols are strongly encouraged.

Visit the Bookstore website
       

 


 

Summer 2021 Purchases and Rentals

Beginning May 31, the Bookstore's physical location will be open to the public. Both in-store and online/curbside pickup options for Summer 2021 purchases and rentals will be available. Students may visit the Bookstore's physical location for in-store shopping and online order pickup during business hours. Students also have the option of ordering online for curbside pickup during designated curbside hours. Face coverings and social distancing protocols are strongly encouraged.

 

Hours of operation:
Monday–Thursday: 9 a.m.–5 p.m.
Friday: closed

Curbside pick up will be available throughout the Summer 2021 semester.

Monday–Thursday: 10 a.m.–1 p.m. and 4–5 p.m.

Curbside area will be located in Lot 7. View campus map.

Curbside pick up
  1. Once you are ready to check out, select “Curbside Pick Up (FREE)” as your delivery method.
  2. Choose a day and time to pick up your online order. Availability may vary.
  3. Proceed with completing your order. Once an order is confirmed, you will receive an email receipt with a link to schedule your pick up time.
  4. Please wait for an email confirming your items are ready before arriving at the store. Pick up instructions will be provided in the email.
  5. Upon arrival, park in a designated curbside pick up space. Let us know you have arrived by scanning the QR code, visiting the URL, or calling the number listed on the parking space sign.
  6. Arriving before your chosen pickup time or before your receive the "Ready for Pickup" email will result in delay.
In-store Shopping/ Pick Up
  • Face coverings and social distancing protocols are strongly encouraged.
  • In-store shopping and online order pickup available during the following business hours: 
    • Monday–Thursday: 9 a.m. to 5 p.m.
      Fridays: Closed
  • Please proceed to the main service counter for textbook and online order pick up assistance. 
  • When in line, please stand at social distance markers. 

 


 

Rental Returns

Spring rental return deadline: May 17

Students may continue to return their Spring 2021 rental books May 12-21 by shipping them or utilizing curbside drop off.

Shipping instructions
  • An email was sent to all rental patrons containing a link to generate a packing slip and return shipping label.
  • Students will ship their books back to the store at their own expense through a carrier of their choice.
  • Students can also print their rental return packing slip and shipping label through our online store by signing into their account: https://www.bkstr.com/paloaltostore/home

To initiate a rental return online, the student must complete the following steps:

  1. Sign into the existing account associated with the rental.
  2. Upon sign in, “Rentals” page and “Rental History” is displayed when the customer scrolls down the page. The student selects either the Return by Mail button or the Return All Rentals by Mail Both options open the Return by Mail modal.
  3. The Return by Mail modal displays all rentals eligible to return. Rentals already returned, charged non-return fees, extended, or converted to purchase are not displayed. The student selects the rental books they wish to return and clicks CONTINUE.
  4. The student selects their return address from the drop down menu or selects the Enter a New Address
  5. The Generate Your Packing Slip option is displayed. The student reviews the Helpful Tips and then clicks GET PACKING SLIP.
  6. The GET PACKING SLIP button opens a new window. The student reviews the Shipping Instructions and prints the packing slip.
  7. Students will ship their rental returns back to the bookstore at their own expense through a carrier of their choice.
Curbside drop off
  • Available May 12-21
  • Limited times available during the Curbside drop-off period during the following times:
    • Monday-Thursday from 9 a.m. to 4:45 p.m.
    • Friday from 9 a.m. to 12:45 p.m.
  • You may send someone to drop off your Rental Return on your behalf.  Please make sure to include a piece of paper with the name, telephone number, and email address from the rental account along with your book(s). 
  • Curbside Drop-off area is located in Lot 7. View campus map.

Curbside drop off process

  • You are strongly encouraged to wear a mask during the curbside rental drop off.
  • With your rental return, please include a sheet of paper with your name, email, and telephone number on the rental account.
  • Upon arrival, park in a designated curbside drop off space. Let us know you have arrived by calling the number listed on the parking space sign.
  • Please remain in your vehicle, with your window up as we roll a cart by the driver’s side door.
  • We will then step back to suggested 6 feet of physical distance.
  • When signaled, please roll down your window and place your rental return and info sheet on the cart.
  • Once your rental return is on the cart, please roll up your window.
  • We will then retrieve your rental return.
  • All returned rental books will be quarantined upon receipt. As a result, it may take up to three days before students receive a rental check-in confirmation email. 
Book Buyback

In-person and in-store book buybacks will resume on May 31. However, students may sell their books online at: valorebooks.com/sell-textbooks.

 

Contact Information

Mario Carvajal
Bookstore Manager

Phone: 210-977-8382

Email: 0048mgr@follett.com