When a new child is enrolled at Ray Ellison Family Center, we give the family a copy of our "Palo Alto College Ray Ellison Family Center Parent Handbook". Its purpose is to acquaint you with the policies and procedures of the center. Some procedures are of our own design, however others are mandated by the Texas Department of Family and Protective Services (TDFPS) and National Association for the Education of Young Children (NAEYC). Your questions will usually be answered or addressed in the handbook. However, to assist you in finding some answers quickly, we have developed these answers to frequently asked questions. If you require more information, please do not hesitate to call or speak to our Coordinator or Administrative Assistant Specialist at 210.486.3500.