Return to Campus Plan

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Last update as of 06.17.22

 

On-campus classes have resumed at Palo Alto College and throughout the Alamo Colleges District.

We will continue to monitor COVID cases in our community. Please be sure to check your student email for important information and updates.

We will continue to deploy the following COVID-19 safety measures:

We will begin to adjust the number of on-site events, and engagements while monitoring the levels and infection rates in our community.

We want to give students the best possible service to get connected to aid in their success while focusing on safety.

Indoor masking is strongly encouraged.

 

We encourage everyone to take the Alamo Colleges District’s (ACD) Pledge to show their commitment to keeping our ACD family safe and healthy. 

Our ability to return to on-site operations relies on each of us taking responsibility to:

  • get vaccinated
  • continue wearing masks while indoors
  • self-report COVID-19 exposure or diagnosis
  • quarantine as needed

 

Frequently Asked Questions

Are there any health and safety requirements?

The Alamo Colleges District requires employees, students and visitors to comply with the following measures to protect public health and safety, in accordance with our public health and safety procedure. View procedure C.2.19 »

Do I have to wear a mask?

Masks are strongly encouraged, as defined by as defined by C.2.1.9 (Procedure) Use of Face Coverings/Social Distancing at College District Sites, San Antonio Metro Health and CDC:

All people over the age of 5 years old are encouraged to wear a cloth face covering over their nose and mouth. Coverings may include homemade masks, scarfs, bandanas, or a handkerchief.

A cloth face covering should:

  • Fit snugly but comfortably against the side of the face and completely cover your nose and mouth
  • Be secured with ties or ear loops
  • Include multiple layers of fabric
  • Allow for breathing without restriction
  • Be able to be laundered and machine dried without damage or change to shape

Please note that face coverings are a complementary strategy to other mitigation efforts. Face coverings are not a replacement for social distancing, frequent handwashing, and self-isolation when sick.

Where can I access COVID-19 Screening (PCR Testing)?

There are many COVID-19 Testing sites located all over San Antonio. In order to avoid false positives, individuals who have had COVID-19 within the past 90 days should not test. These individuals should report the reason for not completing a COVID-19 Screening Test to the Palo Alto College Risk Coordinator.

Find a testing location near you

 

Will the COVID-19 vaccine be mandated for students or employees to return to campus?

The health and safety of the Alamo Colleges District is a shared responsibility, and vaccination is one of many efforts we may choose to take to protect ourselves and those around us. With health and safety as the top priority of the Alamo Colleges, all students and employees who will be on-site are strongly encouraged to receive the COVID-19 vaccine as soon as possible. Everyone 6 months of age and older is now eligible to get a COVID-19 vaccination.

For more information on local vaccination sites, visit WeCanDoItSA.com

I have tested positive for COVID-19. Do I need to report it to Palo Alto College?
Yes. If you have been exposed to or have tested positive for COVID-19, you must complete the COVID-19 Incident Report immediately.
 
You must complete the report:
  • upon notification of exposure to COVID-19 or a positive COVID-19 test result;
  • regardless of whether you have been on-site or remote;
  • if you share a home with an individual who has tested positive for COVID-19;
  • or if you exhibit onset of COVID-19 symptoms (CDC COVID-19 Symptoms).
I was exposed to someone who tested positive for COVID-19. Do I need to report it to Palo Alto College?
Yes. If you have been exposed to COVID-19, you should stay home and take the following steps.
 
Employees:
  • Notify your supervisor of your status
  • Respond to all requests for follow-up information from Risk Management
  • Do not come to campus until you have been released to do so by Risk Management. Note: Procedures regarding campus access for remote employees remain applicable following release by Risk management
Students:
  • Notify your instructor(s) of your status
  • Respond to all requests for follow-up information from Risk Management
  • Do not come to campus until you have been released to do so by Risk Management
Spring 2022
Are classes going to be held on campus for Spring 2022?

Beginning Feb. 7, Palo Alto College will resume on-site instruction with all students and faculty returning to Level 1 (100%). Please be sure to check your student email for important information and updates.

What services are offered on campus for Spring 2022?

Palo Alto College will offer the following services with modified hours of operation listed below. 

Academic Advising
The Advising Centers are ready to assist students with integrated academic and career services.

On-site hours of operation: Monday 8 a.m.-7 p.m., Tuesday–Friday 8 a.m.-5 p.m., first Saturday of every month, 9 a.m.-1 p.m.

Spring 2022 Academic Advising will have "Remote Drop-in Hours" via Zoom from 8 a.m.-7 p.m. No appointments are necessary. Please note that Fridays will be reserved for New Student Orientation advising.

Advising website

 

Library

The Ozuna Library will be offering the following on-site services: research assistance, check-out and return of library resources, access to computers for coursework, printing via GoPrint, and study spaces.

On-site hours of operation (through Feb. 3): Wednesday and Thursday, 8 a.m.-5 p.m.

Remote reference and research assistance are also available via chat (Ask a Librarian), email: pac-REF@alamo.edu, and phone: 210-486-3557 (leave message). Remote hours of operation: Monday & Tuesday, 8 a.m.-7 p.m.; Wednesday & Thursday, 8 a.m.-5 p.m.; Friday, 9 a.m.-1 p.m.

Beginning Feb. 7, on-site hours of operation will be as follows:

Sunday, 1-5 p.m.
Monday & Tuesday, 8 a.m.-7 p.m. 
Wednesday & Thursday, 8 a.m.-5 p.m. 
Friday, 9 a.m.-1 p.m.

Library website

 

Bookstore
The Palo Alto College Bookstore is open to in-store shopping. 

Hours of operation:
Monday–Thursday 9 a.m.-5 p.m.
Friday 9 a.m.-1 p.m.

Bookstore website

 

Tutoring Services

Beginning Feb. 7, PAC tutors will be available to help students on-site in a variety of subjects, free of charge. Tutoring Services will be offering the following on-site: individualized tutoring, group tutoring, access to computers for coursework, and printing via GoPrint. Tutors are also available remotely via Zoom.

Please visit the link below for on-site and remote hours of operation for each tutoring center.

Tutoring website

 

STEM Center
Beginning Feb. 7, Palo Alto College's STEM Center will assist students virtually and in person during the hours indicated below. Please visit bit.ly/PACSTEMCenter or email pac-stem@alamo.edu to connect with STEM Center staff.

Hours of operation:
Monday, 9:30 a.m.-6 p.m.
Tuesday, 8 a.m.-6 p.m.
Wednesday, 9:30 a.m.-6 p.m.
Thursday, 8 a.m.- 6 p.m.
Friday, 10 a.m.-3 p.m.

 

S.H.A.R.E. Center  
Palo Alto College’s S.H.A.R.E. Center remains committed to providing resources and meeting students’ basic needs in and outside the classroom. The S.H.A.R.E. Center will provide grab-n-go sack lunches out of the Welcome Center. Students can connect with S.H.A.R.E. Center staff via zoom or telephone to arrange for services during remote operations. Monday – Friday from 8 a.m.-5 p.m. Learn more at 210-486-1111 or alamo.edu/pac/share

Palo Alto College's Pop-Up Markets in partnership with SA Food Bank offer drive-through food pantry services. Two events are scheduled for Spring 2022 – Jan. 27 and April 28. Learn more at 210-486-3121.

 

IT Services - Computer Lab & Printing
The Academic Learning Studio (Ozuna 150) computers and student printing services (GoPrint) will be available by appointment only, Monday-Thursday, 7 a.m.-7 p.m., and Friday, 8 a.m.-5 p.m. 

To schedule an appointment, call the PAC Information Technology Services Help Desk at 210-486-3777 (select option 1).

Beginning Feb. 7, no appointment will be required to access the ALS.

ITS website

 

Wi-Fi
Palo Alto College has designated parking lots 1 and 2 (north of Palomino Center) and lot 11 (north of Ozuna) as Wi-Fi hotspots for students to access campus Wi-Fi. Everyone is encouraged to stay in their vehicles and practice social distancing. View Wi-Fi hotspot map

What services are offered remotely for Spring 2022?

IT Services
Palo Alto College Information Technology Services (ITS) is committed to assisting the campus community throughout remote learning, teaching, and working.

Students can call the ITS Helpdesk for ACES and technical support.
Phone: 210-486-3777 (select option 1)
Hours of operation: Monday-Friday, 8 a.m.-5 p.m.

Students are encouraged to take the one-hour Remote Ready Boot Camp (RRBC) training in Canvas to prepare for remote learning. Click on Canvas in ACES, scroll down in your dashboard until you see your college’s name and Remote Ready Book Camp. Watch this video on RRBC for step-by-step instructions.

 

Academic Advising
Spring 2022 Academic Advising will have "Remote Drop-in Hours" via Zoom from 8 a.m.-7 p.m. No appointments are necessary. Please note that Fridays will be reserved for New Student Orientation advising. Visit alamo.edu/pac/advising to learn more.

 

 

Library
Remote reference and research assistance are available via chat (Ask a Librarian), email: pac-REF@alamo.edu, and phone: 210-486-3557 (leave message).

Remote hours of operation:
Monday & Tuesday, 8 a.m.-7 p.m.
Wednesday & Thursday, 8 a.m.-5 p.m.
Friday, 9 a.m.-1 p.m.

For more information, visit alamo.edu/pac/library.

 

S.H.A.R.E. Center
The Palo Alto S.H.A.R.E. Center remains committed to providing resources and meeting students’ basic needs in and outside the classroom. Advocacy services like academic peer coaching, counseling, emergency assistance and much more are available remotely via phone or Zoom. Learn more at 210-486-1111 or alamo.edu/pac/share.

 

Tutoring Services 
PAC tutors are available to help students, free of charge, Monday – Friday, through live Zoom sessions. No appointment is necessary. There are no limits on usage. Help is offered for math, science, computer science, and all writing assignments. Online tutoring is also provided through Brainfuse. Learn more at alamo.edu/pac/tutoring. Questions? Contact us at pac-tutoring@alamo.edu.

STEM Center
Beginning Feb. 7, Palo Alto College's STEM Center will assist students virtually and in person during the hours indicated below. Please visit bit.ly/PACSTEMCenter or email pac-stem@alamo.edu to connect with STEM Center staff.

Hours of operation:
Monday, 9:30 a.m.-6 p.m.
Tuesday, 8 a.m.-6 p.m.
Wednesday, 9:30 a.m.-6 p.m.
Thursday, 8 a.m.- 6 p.m.
Friday, 10 a.m.-3 p.m.

 

 

Remote Services Directory

Hours of operation
Monday: 8 a.m.-7 p.m.
Tuesday–Friday: 8 a.m.-5 p.m. 

Department Zoom Link/Email Extension
Welcome Center https://alamo.zoom.us/s/91289935872 210-486-3100
Admission and Records https://alamo.zoom.us/j/8695176396 210-212-5266
Assessment/Testing https://alamo.zoom.us/j/93879468427 210-486-3444
BOLD Advising https://alamo.zoom.us/j/97460965778#success 210-486-3366
SEED Advising https://alamo.zoom.us/j/94036703197#success 210-486-3131
STEM Advising https://alamo.zoom.us/j/95850634583#success 210-486-3660
Veteran Affairs https://alamo.zoom.us/j/6329863972#success 210-486-3111
Disability Support Services cgibbs3@alamo.edu 210-486-3020
Bursar https://alamo.zoom.us/j/97553999588
5 p.m.-7 p.m. only
210-212-5266
Financial Aid https://calendly.com/pacfa
5 p.m.-7 p.m. only
210-212-5266
Ray Ellison Family Center (REFC) PAC-REFC@alamo.edu 210-486-3500
High School Programs pac-hsprograms@alamo.edu 210-486-3170
SHARE Center PAC-share@alamo.edu  210-486-3121
Mental Health Counseling PAC-Counselor@alamo.edu 210-486-3750
Student Life pac-studentlife@alamo.edu 210-486-3125

 

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For complete information about the Alamo Colleges’ Return to Campus plan, please visit the Alamo Colleges District Better. Safer. AlamoTOGETHER page.

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