Return to Campus Plan

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Last update as of 01.13.22

With Omicron cases on the rise across the country, including Texas, we want to offer an update on where we stand as we are preparing for the Spring 2022 semester.

As we have from the beginning, the City of San Antonio and Metropolitan Health District recommendations were taken into consideration in making this determination to resume in-person instruction once again.

The Alamo Colleges District has been monitoring the risk level of the Omicron variant and will continue to monitor the levels and infection rates in our community. Please be sure to check your student email for important information and updates.

In Spring 2022, we will continue to deploy the following COVID-19 safety measures:

  1. The spring semester will begin remotely with most scheduled classes meeting online from January 18-29.
  2. While most classes will be held remotely, select courses that require in-person attendance will be held onsite. Students enrolled in these courses will be notified of the course’s instructional method.
  3. On-site operations will continue with staff rotation schedules during the first few weeks of the year, beginning Jan. 3-29. Please check with your supervisor.
  4. Health and safety screenings will remain in effect until further notice. COVID PCR screenings are mandatory for employees and voluntary for students. COVID testing for employees takes place in Student Center (Rm 130), Monday and Thursday, 8 a.m.-Noon, Tuesday 3-7 p.m., and Friday 9 a.m.-1 p.m. 
  5. We encourage everyone to take the Alamo Colleges District’s (ACD) Pledge to show their commitment to keeping our ACD family safe and healthy. 

    Our ability to return to on-site operations relies on each of us taking responsibility to:
    • get vaccinated
    • continue wearing masks while indoors
    • self-report COVID-19 exposure or diagnosis
    • quarantine as needed

We are hopeful that these safety measures will allow us to have a safe return for the upcoming Spring semester.


 

Frequently Asked Questions

What is the process for coming to campus?

Health screenings, including temperature checks, are required before entering any building on campus. Please arrive at least 15-20 minutes early to allow time for your required health screening. If you or someone in your household is sick, please stay home.

Health screening locations and hours of operation:

Ozuna Library and Learning Center lobby
Monday–Thursday: 6 a.m.–5 p.m.
Friday: 6 a.m.–1 p.m.

Palomino Center
Monday–Thursday: 7:30 a.m.–7 p.m.
Friday: 7:30 a.m.–5 p.m.

View campus map

Do I have to wear a mask?

Masks are strongly encouraged, as defined by as defined by C.2.1.9 (Procedure) Use of Face Coverings/Social Distancing at College District Sites, San Antonio Metro Health and CDC:

All people over the age of 5 years old are encouraged to wear a cloth face covering over their nose and mouth. Coverings may include homemade masks, scarfs, bandanas, or a handkerchief.

A cloth face covering should:

  • Fit snugly but comfortably against the side of the face and completely cover your nose and mouth
  • Be secured with ties or ear loops
  • Include multiple layers of fabric
  • Allow for breathing without restriction
  • Be able to be laundered and machine dried without damage or change to shape

Please note that face coverings are a complementary strategy to other mitigation efforts. Face coverings are not a replacement for social distancing, frequent handwashing, and self-isolation when sick.

Is COVID-19 Screening (PCR Testing) available on site?

There are many COVID-19 Testing sites located all over San Antonio including the Alamo Colleges. This service is offered in partnership with Community Labs. Learn more about the process, and pre-register here.

In order to avoid false positives, individuals who have had COVID-19 within the past 90 days should not test. These individuals should report the reason for not completing a COVID-19 Screening Test to the Palo Alto College Risk Coordinator.

COVID-19 Screening locations and hours of operation:

Testing for employees and students

Student Center (Rm 130)

Monday and Thursday, 8 a.m.-Noon, Tuesday 3-7 p.m., and Friday 9 a.m.-1 p.m. 

 

Testing for community

Performing Arts Center (Lobby)

Monday – Friday, 8 a.m.-6 p.m.

View campus map

Will the COVID-19 vaccine be mandated for students or employees to return to campus?

The health and safety of the Alamo Colleges District is a shared responsibility, and vaccination is one of many efforts we may choose to take to protect ourselves and those around us. With health and safety as the top priority of the Alamo Colleges, all students and employees who will be on-site are strongly encouraged to receive the COVID-19 vaccine as soon as possible. The COVID-19 vaccine is now available to individuals ages 16 and up in Texas. For more information on local vaccination sites, visit WeCanDoItSA.com

I have tested positive for COVID-19. Do I need to report it to Palo Alto College?
Yes. If you have been exposed to or have tested positive for COVID-19, you must complete the COVID-19 Incident Report immediately.
 
You must complete the report:
  • upon notification of exposure to COVID-19 or a positive COVID-19 test result;
  • regardless of whether you have been on-site or remote;
  • if you share a home with an individual who has tested positive for COVID-19;
  • or if you exhibit onset of COVID-19 symptoms (CDC COVID-19 Symptoms).
I was exposed to someone who tested positive for COVID-19. Do I need to report it to Palo Alto College?
Yes. If you have been exposed to COVID-19, you should stay home and take the following steps.
 
Employees:
  • Notify your supervisor of your status
  • Respond to all requests for follow-up information from Risk Management
  • Do not come to campus until you have been released to do so by Risk Management. Note: Procedures regarding campus access for remote employees remain applicable following release by Risk management
Students:
  • Notify your instructor(s) of your status
  • Respond to all requests for follow-up information from Risk Management
  • Do not come to campus until you have been released to do so by Risk Management
Spring 2022
Are classes going to be held on campus for Spring 2022?

Palo Alto College will begin the Spring 2022 semester on January 18 as planned. However, most scheduled classes meet online from January 18-29 while we continue to monitor the status of the COVID-19 Omicron variant surge, along with city, county, state, and CDC recommendations.

Students enrolled in select classes requiring in-person attendance will be notified by their instructors.

What services are offered on campus for Spring 2022?

Palo Alto College will offer the following services with modified hours of operation listed below from Jan. 18-28. Please seek remote assistance when possible.

Academic Advising
The Advising Centers are ready to assist students with integrated academic and career services.

On-site hours of operation: Monday 8 a.m.-7 p.m., Tuesday–Friday 8 a.m.-5 p.m., first Saturday of every month, 9 a.m.-1 p.m.

Spring 2022 Academic Advising will have "Remote Drop-in Hours" via Zoom for the entire month of January, 8 a.m.-7 p.m. No appointments will be necessary. Please note that Fridays will be reserved for New Student Orientation advising.

Advising website

 

Library

The Ozuna Library will be offering the following on-site services: research assistance, check-out and return of library resources, access to computers for coursework, printing via GoPrint, and study spaces.

On-site hours of operation: Wednesday and Thursday, 8 a.m.-5 p.m.

Remote reference and research assistance are also available via chat (Ask a Librarian), email: pac-REF@alamo.edu, and phone: 210-486-3557 (leave message). Remote hours of operation: Monday & Tuesday, 8 a.m.-7 p.m.; Wednesday & Thursday, 8 a.m.-5 p.m.; Friday, 9 a.m.-1 p.m.

For more information, visit alamo.edu/pac/library.

 

Bookstore
The Palo Alto College Bookstore is open. For more information and hours of operation, visit alamo.edu/pac/bookstore. 

 

S.H.A.R.E. Center  
Palo Alto College’s S.H.A.R.E. Center remains committed to providing resources and meeting students’ basic needs in and outside the classroom. The S.H.A.R.E. Center will provide grab-n-go sack lunches out of the Welcome Center. Students can connect with S.H.A.R.E. Center staff via zoom or telephone to arrange for services during remote operations. Monday – Friday from 8 a.m.-5 p.m. Learn more at 210-486-1111 or alamo.edu/pac/share

Palo Alto College's Pop-Up Markets in partnership with SA Food Bank offer drive-through food pantry services. Two events are scheduled for Spring 2022 – Jan. 27 and April 28. Learn more at 210-486-3121.

 

IT Services - Computer Lab & Printing
The Academic Learning Studio (Ozuna 150) computers and student printing services (GoPrint) will be available by appointment only, Monday-Thursday, 7 a.m.-7 p.m., and Friday, 8 a.m.-5 p.m.

To schedule an appointment, call the PAC Information Technology Services Help Desk at 210-486-3777 (select option 1).

 

Dining Services
Cafeteria services and Ozuna Café will resume operations on Jan. 31.

Cafeteria hours:
Monday–Thursday from 7:30 a.m.-6 p.m.
Friday from 7:30 a.m.-2 p.m.

Ozuna Café hours:
Monday–Thursday from 7:30 a.m.-3 p.m.
Friday from 7:30 a.m.-2 p.m.

 

Wi-Fi
Palo Alto College has designated parking lots 1 and 2 (north of Palomino Center) and lot 11 (north of Ozuna) as Wi-Fi hotspots for students to access campus Wi-Fi. Everyone is encouraged to stay in their vehicles and practice social distancing. View Wi-Fi hotspot map

What services are offered remotely for Spring 2022?

IT Services
Palo Alto College Information Technology Services (ITS) is committed to assisting the campus community throughout remote learning, teaching, and working.

Students can call the ITS Helpdesk for ACES and technical support.
Phone: 210-486-3777 (select option 1)
Hours of operation: Monday-Friday, 8 a.m.-5 p.m.

Students are encouraged to take the one-hour Remote Ready Boot Camp (RRBC) training in Canvas to prepare for remote learning. Click on Canvas in ACES, scroll down in your dashboard until you see your college’s name and Remote Ready Book Camp. Watch this video on RRBC for step-by-step instructions.

 

Academic Advising
Spring 2022 Academic Advising will have "Remote Drop-in Hours" via Zoom for the entire month of January, 8 a.m.-7 p.m. No appointments will be necessary. Please note that Fridays will be reserved for New Student Orientation advising. Visit alamo.edu/pac/advising to learn more.

 

 

Library
Remote reference and research assistance are available via chat (Ask a Librarian), email: pac-REF@alamo.edu, and phone: 210-486-3557 (leave message).

Remote hours of operation:
Monday & Tuesday, 8 a.m.-7 p.m.
Wednesday & Thursday, 8 a.m.-5 p.m.
Friday, 9 a.m.-1 p.m.

For more information, visit alamo.edu/pac/library.

 

S.H.A.R.E. Center
The Palo Alto S.H.A.R.E. Center remains committed to providing resources and meeting students’ basic needs in and outside the classroom. Advocacy services like academic peer coaching, counseling, emergency assistance and much more are available remotely via phone or Zoom. Learn more at 210-486-1111 or alamo.edu/pac/share.

 

Tutoring Services 
PAC tutors are available to help students, free of charge, Monday – Friday, through live Zoom sessions. No appointment is necessary. There are no limits on usage. Help is offered for math, science, computer science, and all writing assignments. Online tutoring is also provided through Brainfuse. Learn more at alamo.edu/pac/tutoring. Questions? Contact us at pac-tutoring@alamo.edu.

STEM Center
Palo Alto College's STEM Center will assist students virtually during the hours indicated below. Please visit bit.ly/PACSTEMCenter or email pac-stem@alamo.edu to connect with STEM Center staff.

Remote hours of operation:
Monday, 9:30 a.m.-6 p.m.
Tuesday, 8 a.m.-6 p.m.
Wednesday, 9:30 a.m.-6 p.m.
Thursday, 8 a.m.- 6 p.m.
Friday, 10 a.m.-3 p.m.

 

 

Remote Services Directory

Hours of operation
Monday: 8 a.m.-7 p.m.
Tuesday–Friday: 8 a.m.-5 p.m. 

Department Zoom Link/Email Extension
Welcome Center https://alamo.zoom.us/s/91289935872 210-486-3100
Admission and Records https://alamo.zoom.us/j/8695176396 210-212-5266
Assessment/Testing https://alamo.zoom.us/j/93879468427 210-486-3444
BOLD Advising https://alamo.zoom.us/j/97460965778#success 210-486-3366
SEED Advising https://alamo.zoom.us/j/94036703197#success 210-486-3131
STEM Advising https://alamo.zoom.us/j/95850634583#success 210-486-3660
Veteran Affairs https://alamo.zoom.us/j/6329863972#success 210-486-3111
Disability Support Services cgibbs3@alamo.edu 210-486-3020
Bursar https://alamo.zoom.us/j/97553999588
5 p.m.-7 p.m. only
210-212-5266
Financial Aid https://calendly.com/pacfa
5 p.m.-7 p.m. only
210-212-5266
Ray Ellison Family Center (REFC) PAC-REFC@alamo.edu 210-486-3500
High School Programs pac-hsprograms@alamo.edu 210-486-3170
SHARE Center PAC-share@alamo.edu  210-486-3121
Mental Health Counseling PAC-Counselor@alamo.edu 210-486-3750
Student Life pac-studentlife@alamo.edu 210-486-3125

 

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For complete information about the Alamo Colleges’ Return to Campus plan, please visit the Alamo Colleges District Better. Safer. AlamoTOGETHER page.

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