Return to Campus FAQs

General

How will classes be delivered this fall?

For the Fall semester, most courses will take place remotely for the first two weeks of the semester. We will extend Level 2 operations from Tuesday, July 6 to Monday, September 6. Then, beginning Tuesday, September 7, we will phase up to Level 1.

We will begin our semester with the majority of scheduled classes meeting remotely from Monday, August 23 – Friday, September 3. Classes will still be held on the days and times they are already scheduled to take place, only they will be held remotely (with some exceptions for courses that may require face-to-face learning to meet accreditation or other requirements).

Essential student support, including the college advising, Advocacy and Welcome Centers, as well as instructional support services — including libraries and tutoring services, will be available on site.

After the first two weeks of classes, we will resume operations across the District at Level 1, with classes held on-site and staff working on rotating schedules on-site in groups to reduce the number of people working together to minimize risk.

How are the Alamo Colleges sharing updates with students?

All information will be shared online at alamo.edu/returntocampus.

Additionally, we encourage students to monitor alamo.edu emails for news announcements and updates.

What should I do if I have recently been exposed to or test positive for COVID-19?

If a student is exposed to or tests positive for COVID-19, they should stay home, notify their Instructor, and return any phone calls or messages (text or email) from Alamo Colleges District Enterprise Risk Management (ERM) or the Coordinator of College Risk Management (CCRM) from their respective college.

After the initial contact from a member of ERM or the CCRM, the student will receive further information and instructions via email.

On-Campus

Am I required to wear a mask the entire time I am on campus?

Face coverings are strongly encouraged, but not required. 

Am I required to provide my own PPE (Personal Protective Equipment)?

Masks, gloves and hand sanitizer will be available at each entry point and for anyone in need.

 

Will there be health screenings and temperature checks on campus?

Temperature checks will be required for all students, faculty, and staff on campus.

When arriving on one of our campuses, students, faculty, staff, and visitors will pass through a designated entry point where a temperature check and health screening questionnaire will be conducted to ensure the safest possible environment is maintained for everyone and to control the number of individuals in each college and at any one time.

Individuals who do not pass the health screening will not be granted access.

Free on-site weekly COVID-19 screenings will be available to interested employees and students. Schedule an appointment.

If I have questions regarding enrollment, testing, advising, registration, class payment, or financial aid, can I stop by the college for assistance?

Services will be provided to students both on-campus and remotely throughout the fall via on-site, Zoom, phone, chat, email and other methods. Hours and services will vary.

If you have any questions or would like to schedule an appointment, please call 210-21-ALAMO or visit our Current Students page.

What should I do if I begin to feel ill or develop COVID-like symptoms?

Each day before returning to campus make sure you are free of ANY symptoms potentially related to COVID-19.

If you begin to develop one of the following symptoms: cough, shortness of breath or difficulty breathing, fever (100 degrees F or higher), chills, repeated shaking with chills, runny nose or new sinus congestion, muscle pain, headache, sore throat, fatigue, new gastrointestinal symptoms, or new loss of taste or smell please contact your instructor, make plans to stay at home, and pursue medical attention.

Do not attend class if you have any of the symptoms outlined above.

Will the COVID-19 vaccine be mandated for students or employees to return to campus?

The health and safety of the Alamo Colleges District is a shared responsibility, and vaccination is one of many efforts we may choose to take to protect ourselves and those around us. With health and safety as the top priority of the Alamo Colleges, all students and employees who will be on-site are strongly encouraged to receive the COVID-19 vaccine as soon as possible, although it is not presently required. The COVID-19 vaccination is now available to individuals age 13 and up in Texas. 

Support

Who can I contact if I’m having difficulty coping, not feeling well emotionally, or in need of food and living assistance?

In addition to the normal stressors that any student may feel, the COVID-19 pandemic may have created additional stress and uncertainty for you.

If you are an enrolled student, the services of our Advocacy Center, which includes counseling, are available to you.

Please contact the Alamo Colleges Helpline 210-486-1111 for assistance.

What if I don’t have access to technology to access online services?

If you need a loaner Laptop Computer or Internet Hotspot to assist your educational endeavors please contact your college’s Information Technology department at the number below to see if you qualify.

These no-cost resources are available for immediate check-out.

SAC: 210-486-0777
SPC: 210-486-2777
PAC: 210-486-3777
NVC: 210-486-4777
NLC: 210-486-5777

Financial Aid Questions

Important updates are posted regularly on the Financial Aid Page.

Will federal work study (FWS) employment be available this fall?

FWS will begin working onsite as occupancy allows, aligning with the district and campus plans for returning to campus.

Please contact financial aid by calling call 210-21-ALAMO or visiting the Financial Aid Page for more information.