Return to Campus FAQs

General

How will classes be delivered this fall?

Fall 2020 classes will be delivered remotely with exceptions for career and technical courses and some arts and sciences courses that require face-to-face learning.

Please contact your certified advisor for more details.

Will students be permitted to travel on behalf of the college this fall?

Alamo Colleges is committed to the health and safety of our students, as well as their academic and career development.

As such, all student development activities (Student Life, experiential learning, etc.) this Fall will occur remotely and travel on behalf of the college is not permitted.

How are the Alamo Colleges sharing updates with students?

All information will be shared online at alamo.edu/returntocampus.

Additionally, we encourage students to monitor alamo.edu emails for news announcements and updates.

What should I do if I have recently been exposed to or test positive for COVID-19?

If a student is exposed to or tests positive for COVID-19, they should stay home, notify their Instructor, and return any phone calls or messages (text or email) from Alamo Colleges District Enterprise Risk Management (ERM) or the Coordinator of College Risk Management (CCRM) from their respective college.

After the initial contact from a member of ERM or the CCRM, the student will receive further information and instructions via email.

On-Campus

Am I required to wear a mask the entire time I am on campus?

Yes. Face coverings will be worn by all on-campus and social distancing protocols will be followed.

Am I required to provide my own PPE (Personal Protective Equipment)?

Masks, gloves and hand sanitizer will be available at each entry point and for anyone in need.

For example, if a student forgets to bring a mask, they will be provided one at the entry point.

Will there be health screenings and temperature checks on campus?

Temperature checks will be required for all students, faculty, and staff on campus for Fall 2020.

When entering a campus, students, faculty, staff, and visitors will pass through a designated entry point where a temperature check and health screening questionnaire will be conducted and masking will be required to ensure the safest possible environment is maintained for everyone and to control the number of individuals in each college and at any one time.

Individuals who do not pass the health screening or masking standards will not be granted access.

If I have questions regarding enrollment, testing, advising, registration, class payment, or financial aid, can I stop by the college for assistance?

Student Services at each college will maintain a one-stop, one-office, student support location (by appointment only) on Mondays and Thursdays from 8 a.m. – 5 p.m. for essential on-site student support as early as August 10th.

If you have any questions or would like to schedule an appointment, please call 210-21-ALAMO or visit our Current Students page.

Will Alamo Colleges host campus events this fall?

To ensure the health and safety of our college community, no on-campus events will be held in Fall 2020.

This includes recreational sports, student organization meetings and events, or various location-based activities.

What should I do if I begin to feel ill or develop COVID-like symptoms?

Each day before returning to campus make sure you are free of ANY symptoms potentially related to COVID-19.

If you begin to develop one of the following symptoms: cough, shortness of breath or difficulty breathing, fever (100 degrees F or higher), chills, repeated shaking with chills, runny nose or new sinus congestion, muscle pain, headache, sore throat, fatigue, new gastrointestinal symptoms, or new loss of taste or smell please contact your instructor, make plans to stay at home, and pursue medical attention.

Do not attend class if you have any of the symptoms outlined above.

Support

Who can I contact if I’m having difficulty coping, not feeling well emotionally, or in need of food and living assistance?

In addition to the normal stressors that any student may feel, the COVID-19 pandemic may have created additional stress and uncertainty for you.

If you are an enrolled student, the services of our Advocacy Center, which includes counseling, are available to you.

Please contact the Alamo Colleges Helpline 210-486-1111 for assistance.

What if I don’t have access to technology to access online services?

If you need a loaner Laptop Computer or Internet Hotspot to assist your educational endeavors please contact your college’s Information Technology department at the number below to see if you qualify.

These no-cost resources are available for immediate check-out.

SAC: 210-486-0777
SPC: 210-486-2777
PAC: 210-486-3777
NVC: 210-486-4777
NLC: 210-486-5777

Financial Aid Questions

Important updates are posted regularly on the Financial Aid Page.

Will federal work study (FWS) employment be available this fall?

For the upcoming fall semester, FWS will remain 100% remote during this time.

Please contact financial aid by calling call 210-21-ALAMO or visiting the Financial Aid Page for more information.