Technical Support

Helpdesk Support

San Antonio College

Phone: 210-486-0777
Email: sac-helpdesk@alamo.edu

Operating Hours
Mon – Fri: 8am- 5pm

District Support
Central

Phone: 210-485-0555
Toll-Free: 866-493-3947 
Email: helpdesk@alamo.edu

Operating Hours
Mon – Fri: 8am – 12am
Sat: 9am – 9pm
Sun: 11am – 12am

Staff

The OTS Technical Support Unit serves the San Antonio College Community as one of the key resources for supporting your information technology needs. Our staff can assist you with solutions for a variety of technology related issues such as: basic computing problems, software and hardware issues, and password recovery assistance. For more information see:

Staff & Zones 

IT Metrics Dashboard

Want to know how we are doing? Check out our Monthly Metrics Dashboard for detailed reports about the following OTS Services:

Technology Administrative Services Technical Support Services
Network Security & System Admin Instructional Technology Services