ACES

ACES Portal Login

  • Access the ACES portal at https://aces.alamo.edu
  • Enter your User ID. Your User ID is the ID you use for email minus the @alamo.edu, for example jsmith would be the User ID if your email is jsmith@alamo.edu
  • The initial default password will be the first 2 characters of your last name, in upper case followed by month (2 digits), day (2 digits), and year of your birthday (2 digits). For example, my name is Joe Smith and my birthday is January 2, 1966. My initial password would be SM010266.
  • After the default password information is submitted, the system will ask you to change your password. When you change your default password, you will be asked to provide Secret Questions and Answers.
  • Contact our SAC Help Desk should you have any login issues. Student will need thier banner ID when calling.

    San Antonio College

    Phone: 210-486-0777
    Email: sac-helpdesk@alamo.edu

     

    Operating Hours
    Mon – Fri: 8am- 5pm

    District Support
    Central

    Phone: 210-485-0555
    Toll-Free: 866-493-3947 
    Email: helpdesk@alamo.edu

    Operating Hours
    Mon – Fri: 8am – 12am
    Sat: 9am – 9pm
    Sun: 11am – 12am