Registration Question & Answers

April 16, 2020

I selected a term for registration, but ACES is saying I need to re-apply for Admissions. Is this correct?

You may have selected CE Summer 2020 or CE Fall 2020. This will prompt you to re-apply for admissions. Scroll down the list of terms and select either Summer 2020 or Fall 2020. As long as you are an active student and you select the correct term, you should not have to re-apply for admissions.

Where can I find my Assigned Advisor?

The best place to locate your Assigned Advisor is through your GPS-digital degree plan. Log in to your ACES account and locate the GPS (compass-like symbol) and click on GPS. This will open your digital degree plan where you can locate your Assigned Advisor in the top portion of your digital degree plan.

If you do not have an Assigned Advisor, email and include your Name, Banner ID and major and Advising staff will follow-up with you.

How do I obtain my Advising PIN?

Contact your Assigned Advisor, located in your GPS digital degree plan. Or, you can email Include your Name, Banner ID and a request for your Advising PIN. Advising staff will follow-up with you.

Can I register for the second level of a class, if I am still enrolled in the first level?

Yes. As long as you are registered in the pre-requisite course, you can register for the next level of the course. If you continue to run in to registration issues, contact your Assigned Advisor, or the academic department associated with the course.

The class I want to take has a red note that indicates This is An Alamo IM Direct Course. What does this mean?

Alamo IM Direct Course means the course offers low to no-cost digital materials for the course. Check with the professor or instructor of the course for more details.

Can I be added in to a full course?

Once a course is full, it is at capacity and students cannot be added in to the course.

Are all classes being held online this summer? What about fall?

All summer classes will be held online. Stay tuned for news and updates about fall courses. News and updates about online and or face-to-face courses will be sent to you through your Alamo student email found in your ACES account.

I am a SAC student. Can I register for a class at another Alamo College?

Yes. Now that you are part of the Alamo Colleges system, you can take a course at any of the Alamo Colleges. However, if you plan to graduate from San Antonio College, it is important to speak to your Advisor about the maximum number of courses you can take at another Alamo College.

I do not have Wi-fi. How can Alamo Colleges help me?

Check out our Be Remote Ready website for information on WI-FI hotspots, locations, and other campus technology resources.

Who do I speak to if I need assistance with the enrollment process?

Incoming students are able to speak with a certified enrollment coach through the following methods:


Virtual Welcome Center Monday – Friday 10am – 2pm



Students also have the option to connect through live chat with a San Antonio College staff or faculty member for instant assistance Monday – Friday 8am – 5pm.



I need guidance in the enrollment process, do you have a checklist I can follow?





Do I need to complete every step on the enrollment checklist if I have previously attended college before?

If you have more than 15 college credit hours you could be potentially exempt from some enrollment steps on the checklist.

Please verify applicable steps when you meet with your certified enrollment coach. 

Where do I locate applicable student forms that are fillable online?

Please view the following link:


Note: Once the form is complete, students are able to save and submit to the proper department.