Welcome to the SAC "Be Remote Ready" staff webpage. Below you will find valuable resources and information to help facilitate your remote working experience. Please make sure to stay engaged with your teams and monitor your ACES email for updates from the college.
Emergency/ Non-emergency Numbers
Alamo Colleges Advocacy Referral
Please submit this form for students who may need assistance outside of classroom such as emergency aid, mental health support, case management, etc. This form is for faculty/staff referrals and is not intended for students to self report.
The SAC Cares office will continue to support students, faculty, and staff remotely until further notice. For assistance with petitions, non-academic grievances, or Title IX holds please contact the SAC Cares office at firstname.lastname@example.org.
College Resource Guide
SAC Resource Guide for Spring 2020
If you need remote assistance with your technology, we have compiled a list of tips just for you. Click below for some remote assistance tips.
Zoom Remote Information Center
Monday - Friday / 8am - 4:30pm
* Click on link to be directed to Zoom Meeting Room
Remote Staff Support Services
Staff Remote Information Center
Staff can reach our support for general questions via our Staff Support via email (email@example.com) or Live Chat (located in the bottom right corner of page) Monday – Friday 9 a.m. – 1 p.m.
Live Chat (located in the bottom right corner of page)
Remote Employee Toolkit
Below are links, documents, and guides to help you as we transition to working remotely. For overall information about COVID-19 go to alamo.edu/coronavirus.
You can find this information also on AlamoShare. Go to the Employee Portal for other available employee services.
There are faculty resources through Keep Teaching for transitioning to remote instruction.
Netiquette, simply defined, means etiquette on the Internet. In an online course, you will be speaking through writing both to fellow students and instructors. It is imperative to communicate well and professionally. The golden rule of netiquette in an online class or environment is, do not do or say online what you would not do or say offline.
- Be friendly, positive and self-reflective. When people cannot see you, and do not know you, feelings can be hurt if you are not careful how you express yourself. Think before you write. Do not respond when you feel angry. Wait. Write it down somewhere and come back to it. When you do, you may find that you no longer feel the same way, after you have had time to reflect. If you still feel the need to be heard, then take time to reread and rewrite it in terms that are easily embraced. When you feel a critique is necessary, express yourself in a positive tone.
- Use proper language and titles. Do not use “text” slang or even profane words in an online education environments they will likely sound offensive to the reader. Leave the characters like smiley faces, and instant message abbreviations out. They may be interpreted as childish or too casual for the online education environment. Do not refer to your professor as "Doc" or by his or her first name, unless it is acceptable with him or her to do so. Do not use caps lock when writing, as it insinuates yelling. Always say please and thank you.
- Use effective communication. This takes practice and thoughtful writing. Try to speak and write clearly at all times. Reread before you respond. Define and restate your words when necessary. Correct a misunderstanding right away. Be mindful of chosen words and joking.
- Ask for clarification. If you are unsure of what was said, or the instructor's directions, or are trying to interpret a person's expressions, then ask again. Do not sit in silence feeling confused or offended. A simple way to do this is to say (or write), "I did not understand...", always keeping the sense of the misunderstanding on yourself.
San Antonio College Distance Learning Handbook Page 8