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  • Remote Learning or Synchronous Instruction: The same as a standard course only on Zoom. Students will log-in during class hours and be lectured face-to-face with an instructor digitally. Canvas and additional remote-access tools may be used.

  • Online or Asynchronous Instruction: A traditional, fully-distanced, online course. Students will have a series of tasks or modules to complete each week but may do so on their own time. Online courses are delivered entirely on Canvas, though they may use additional online tools.

  • On-Campus: Limited in-person, face-to-face, instruction. On-campus courses will be limited to specific programs as identified by the college.

A Message from SAC Vice President Dr. Jothany Blackwood
While none of us could have predicted the impact of this unprecedented pandemic on the life of the college, what I know for sure is that we always come together as SAC Family. During these uncertain times, I am encouraged that students will have the certainty of our amazing faculty supporting them in this journey by providing flexible and compassionate solutions to the challenges that will surely come, particularly for those without access to technology.
I want to encourage every faculty member that we are here for your support as well and to empower you to be innovative in teaching in your new reality so that it works for you and your students. Faculty are the HEART of this institution and I feel confident that we will continue to ensure student success in this new reality!

Academic Updates

  • A reminder that SAC faculty will teach all classes on the same day and time that students are accustomed to taking the class. This practice supports students in the transition and allows students immediate access to faculty, while allowing students to maintain established schedules for school, work and home. I also encourage you to record your class session for those students who may have challenges accessing the class at that time or issues with technology.
  • To assist students in preparing for the transition to remote instruction, we ask that you reach out to students via email or phone before class to communicate so they are prepared for learning in a remote environment.
  • I encourage you to continue to reach out to your Chair as normal for departmental questions and concerns. We have also developed an option for sending general questions to the email provided on this webpage or join a live Zoom session to speak to a representative.
  • Faculty 180: The current deadline of March 31 will be extended to Monday, April 20. Observations can be done by observing a Zoom session and reviewing information in Canvas.
  • FLEX Updates; Flex 1 will be extended by one week and will now end on Saturday, March 28.   Flex 1 grades will now be due the following week on Monday, March 30.   Flex 2 will begin on Monday, March 30. The end of Flex 2 may be determined by THECB advisory expected next week based on Dr. Railey.   
  • If you have specific questions about Nursing or Dual Credit please check their college webpages for updates.

Emergency/ Non-emergency  Numbers

Emergency Number:


Remote Faculty Support Services

Need Help? We're here to answer!
Faculty Information Center:

  1. Live Chat (located in the bottom right corner of page)
  2. Faculty Support email 
  3. Faculty Zoom Support

Remote Faculty Toolkit

These are faculty resources for transitioning to remote instruction.

Technical Support

Visit the Technology Support webpage or Instructional Technology webpage for all technology related support.

Tech Support Zoom Remote Information Center
Monday -  Friday / 8am - 4:30pm

* Click on link to be directed to Zoom Meeting Room

Zoom Information Center Rooms
 Link to Zoom Meeting Rooms

Instructional Technology Remote Information Center





Alamo Colleges Advocacy Referral

Please submit this form for students who may need assistance outside of classroom such as emergency aid, mental health support, case management, etc. This form is for faculty/staff referrals and is not intended for students to self report.


Remote Employee Toolkit

Below are links, documents, and guides to help you as we transition to working remotely.  For overall information about COVID-19 go to alamo.edu/coronavirus.

You can find this information also on AlamoShare.  Go to the Employee Portal for other available employee services.


SAC Cares

The SAC Cares office will continue to support students, faculty, and staff remotely until further notice. For assistance with petitions, non-academic grievances, or Title IX holds please contact the SAC Cares office at sac-cares@alamo.edu.

Learn more

College Resource Guide

SAC Resource Guide for Spring 2020



Netiquette, simply defined, means etiquette on the Internet. In an online course, you will be speaking through writing both to fellow students and instructors. It is imperative to communicate well and professionally. The golden rule of netiquette in an online class or environment is, do not do or say online what you would not do or say offline. 

Netiquette Guidelines
  1. Be friendly, positive and self-reflective. When people cannot see you, and do not know you, feelings can be hurt if you are not careful how you express yourself. Think before you write. Do not respond when you feel angry. Wait. Write it down somewhere and come back to it. When you do, you may find that you no longer feel the same way, after you have had time to reflect. If you still feel the need to be heard, then take time to reread and rewrite it in terms that are easily embraced. When you feel a critique is necessary, express yourself in a positive tone.
  2. Use proper language and titles. Do not use “text” slang or even profane words in an online education environments they will likely sound offensive to the reader. Leave the characters like smiley faces, and instant message abbreviations out. They may be interpreted as childish or too casual for the online education environment. Do not refer to your professor as "Doc" or by his or her first name, unless it is acceptable with him or her to do so. Do not use caps lock when writing, as it insinuates yelling. Always say please and thank you.
  3. Use effective communication. This takes practice and thoughtful writing. Try to speak and write clearly at all times. Reread before you respond. Define and restate your words when necessary. Correct a misunderstanding right away. Be mindful of chosen words and joking.
  4. Ask for clarification. If you are unsure of what was said, or the instructor's directions, or are trying to interpret a person's expressions, then ask again. Do not sit in silence feeling confused or offended. A simple way to do this is to say (or write), "I did not understand...", always keeping the sense of the misunderstanding on yourself.

San Antonio College Distance Learning Handbook Page 8



Faculty Support Via Zoom

Faculty Support via Zoom

Faculty Remote Information Center

Faculty can reach our support for general questions via our Faculty Support via email (sac-faculty19@alamo.edu) or our virtual zoom rooms below.

Zoom Room Hours:
Monday-Thursday, 8am-6pm
1 June 2020 - 23 July 2020 

Faculty Remote Information Center-Zoom Room 1

Faculty Remote Information Center-Zoom Room 2

Faculty Remote Information Center-Zoom Room 3