Business Office

• Log into ACES  

• Open the menu 

• Select ‘All Cards’ 

• Type “Bill” in the search bar and the ‘Student Account’ card will appear

• Select the second option, ‘Pay Your Bill’

• Select Virtual Business Office (online payments)
  
  
• Select Enroll in Payment Plan
  
  
• Select a term (semester)  

• Select a Payment Plan  

• Enter when you would like these payments to be due  

• Click Select a Payment Method 

• Select Agree to Terms 

• Select Print Agreement 

Payment plans are available in Fall, Spring, and Summer semesters.

All payment plans will be available in ACES. Each plan has a specific enrollment period.

To learn more about this payment option, visit the Payment Calendar page.

BMTX is the refunding servicer for the Alamo Colleges. BMTX will never ask for PII or Personal Identifiable Information, such as your log in credentials, phone number, address, banking information, social security number, etc. via email.

Beware of scams/phishing emails.

• Any changes to your refund preference should be made by you, only the student, through your Bank Mobile profile.
• Do not share your account information with anyone.

How can I reach Bank Mobile?

• 1-877-327-9515
• FAQ Data Base - Support Home Page (custhelp.com)
  • Select Email Support Team tab
• https://bankmobiledisbursements.com/refundchoices/

How do I know if I have a refund?

• An email is sent to your ACES email address from Bank Mobile.
• Review your billing statement for a BankMobile Refund Description in ACES.
• Contact the Alamo Colleges Business Office at (210) 212-5266.
• Email your Home College Business Office at:
  • SAC - DST-SACBO@alamo.edu
  • SPC - DST-SPCBO@alamo.edu
  • PAC - DST-PACBO@alamo.edu
  • NVC - DST-NVCBO@alamo.edu
  • NLC - DST-NLCBO@alamo.edu

Or stop by any of the Alamo Colleges Business Offices at any college.

• SAC Fletcher Administration, 218
• SPC Welcome Center, 104 and SWC Building 1, 172B
• PAC Rio Grande, 110-A
• NVC Desert Willow Welcome Center, 114
• NLC Brazos Student Union, 103

What refund preferences do I have available?

• Direct deposit (your own personal savings or checking account).
• Vibe Checking Account (monthly service fee applies).
• Refund Check (funds held up to 21 days before mailed).

Refunds are processed twice a week, Monday and Wednesday.

Bank Mobile will receive refund files Tuesday and Thursday.

In most cases, students who selected the direct deposit option will receive their funds on Wednesday or Friday.

• Contact the Alamo Colleges Business Office at (210) 212-5266.
• Email your Home College Business Office at:
  • SAC - DST-SACBO@alamo.edu
  • SPC - DST-SPCBO@alamo.edu
  • PAC - DST-PACBO@alamo.edu
  • NVC - DST-NVCBO@alamo.edu
  • NLC - DST-NLCBO@alamo.edu

Or stop by any of the Alamo Colleges Business Offices at any college.

• SAC Fletcher Administration, 218
• SPC Welcome Center, 104 and SWC Building 1, 172B
• PAC Rio Grande, 110-A
• NVC Desert Willow Welcome Center, 114
• NLC Brazos Student Union, 103

Allow 24-48 hours for a Business Office reply to your email.

If you need immediate assistance and are unable to wait 24-48 hours for a reply, please visit the Business Office in person or call us at (210) 212-5266.

• Contact our non-emergency Alamo Colleges Police Department at (210) 485-0099 to file a police report.
• Contact your College IT department and inform them your ACES email was possibly compromised.

• Contact Bank Mobile at 1 (877) 327-9515 and inform them of possible fraud.
• Provide the Alamo Colleges Business Office with a reference number once an investigation is initiated by Bank Mobile.
• Contact the Alamo Colleges Business Office at (210) 212-5266.Email your Home College Business Office at:
  • SAC - DST-SACBO@alamo.edu
  • SPC - DST-SPCBO@alamo.edu
  • PAC - DST-PACBO@alamo.edu
  • NVC - DST-NVCBO@alamo.edu
  • NLC - DST-NLCBO@alamo.edu

  Or stop by any of the Alamo Colleges Business Offices at any college.

  • SAC Fletcher Administration, 218
  • SPC Welcome Center, 104 and SWC Building 1, 172B
  • PAC Rio Grande, 110-A
  • NVC Desert Willow Welcome Center, 114
  • NLC Brazos Student Union, 103

Students are required to pay in full, enroll in a payment plan, have Financial Aid funding approved and posted to your student account (Pell grant, loans, grants, scholarships), or 3rd Party payments must be memoed to your student account.

Yes, you can pay cash at any of the Alamo Colleges Business Offices during regular hours of operation.

Payment plans require automatic payments. The down payment can be paid with cash, but will require you to save your debit, credit or electronic check as a saved payment method.

For Current Students Paying with an Electronic Check or Credit Card:

• Log into ACES
• Paying For College
• Select Pay Your Bill under Student Account
• Select Pay Now for Paying in Full
• Select Enroll in Payment Plan if you would like to set up a payment plan
  • You must pay in full or set up a payment plan to secure your courses.
  • Partial payments will NOT secure your courses from being dropped.

For Former Students Paying with an Electronic Check or Credit Card:

• Select Home
• Select ACES Web Services under Self-Service for Former Students
• Select Student Tab
• Select Student Account
• Select Make a Payment
• Select VIRTUAL BUSINESS OFFICE (Online Payments)

You can bring your 529 check or scholarship check to any of the Business Offices.

You can mail your 529 check or scholarship check to:

SAC – 1819 N. Main Ave., San Antonio, Texas 78212 –

ATTENTION: Business Office

SPC – 1801 Martin Luther Kind Drive, San Antonio, Texas 78203 –

ATTENTION: Business Office

PAC – 1400 W. Villaret Blvd, San Antonio, Texas, 78224 –

ATTENTION: Business Office

NVC – 3535 N. Ellison Drive, San Antonio, Texas, 78251 –

ATTENTION: Business Office

NLC – 1201 Kitty Hawk Rd., San Antonio, Texas 78148 –

ATTENTION: Business Office

All students are required to have auto payments for their installments.

A late fee of $10.00 will be assessed and the system will attempt to withdraw the payment within 24 to 48 hours after the initial installment payment due date.

You will not be dropped from your courses for a missed installment. Please continue to attend classes.

The charges for the additional class will be divided into the installments set up on your payment plan.

Our collection agencies are separated by college:

• SAC – Williams & Fudge: 1-800-551-5772
• SPC & PAC – Transworld (TSI): 1-800-377-1904
• NVC & NLC – Key2Recovery: 1-877-322-5392

Contact the Alamo Colleges Business Office at (210) 212-5266.

Email your Home College Business Office at:

• SAC - DST-SACBO@alamo.edu
• SPC - DST-SPCBO@alamo.edu
• PAC - DST-PACBO@alamo.edu
• NVC - DST-NVCBO@alamo.edu
• NLC - DST-NLCBO@alamo.edu

Or stop by any of the Alamo Colleges Business Offices at any campus.

• SAC Fletcher Administration, 218
• SPC Welcome Center, 104 and SWC Building 1, 172B
• PAC Rio Grande, 110-A
• NVC Desert Willow Welcome Center, 114
• NLC Brazos Student Union, 103

Your payment deadline is determined by your registration dates. Please visit our Payment Calendar: https://www.alamo.edu/academics/academic-resources/academic-calendar/.

If approved, Pell grant, loans, grants and scholarships will post to your account and pay your charges 10 days prior to the start date of your classes.

• Your awards could be disbursed at different times throughout the semester if you have different start dates.
• If you were selected for verification or submitted FAFSA late, you will receive your awards, if approved, according to the Financial Aid timetable.
• Payment plans can be utilized until your awards are approved.
• Installment due dates are not dependent on your awards and must be paid in accordance with your payment plan contract.

• Register immediately through ACES.
• Confirm your new payment deadline, https://www.alamo.edu/academics/academic-resources/academic-calendar/

• Visit our Payment Calendar to see if your drop has occurred during our refund period: https://www.alamo.edu/academics/academic-resources/academic-calendar/ .
• If you have received Financial Aid funds, please check with the Financial Aid department before dropping courses. Your award may be adjusted and you may owe money to the Department of Education.
• If you have paid cash, electronic check or credit card, your refund will be processed through Bank Mobile. A refund preference is required by all students.
• 3^rd party payments will require a reduction in your approved amount.

Contact the Alamo Colleges Business Office at (210) 212-5266.

Email your Home College Business Office at:

• SAC - DST-SACBO@alamo.edu
• SPC - DST-SPCBO@alamo.edu
• PAC - DST-PACBO@alamo.edu
• NVC - DST-NVCBO@alamo.edu
• NLC - DST-NLCBO@alamo.edu

Or stop by any of the Alamo Colleges Business Offices at any campus.

• SAC Fletcher Administration, 218
• SPC Welcome Center, 104 and SWC Building 1, 172B
• PAC Rio Grande, 110-A
• NVC Desert Willow Welcome Center, 114
• NLC Brazos Student Union, 103

• Student Forms | Alamo Colleges
• Provide supporting documentation

Your tuition rate is based on your residency classification specified on your ApplyTexas application.

If you feel your residency classification is incorrect, visit your Records/Residency department at your home college or view their residency information online.

• SAC – SAC : Admissions and Aid : Residency Information | Alamo Colleges
• SPC – SPC : Residency Information | Alamo Colleges
• PAC - PAC : Admissions & Aid | Alamo Colleges
• NVC – NVC : Residency Information | Alamo Colleges
• NLC - Alamo Colleges : NLC : Basic Residency Information

Laptop Loaners

Calculator Loaners

Contact the Math department.

A 1098-T form is an IRS tax form that can be used when processing your income taxes, for a possible credit.

1098-T forms are available every year no later than January 31.

You can print your 1098-T through ACES in the Virtual Business Office.

• Log into ACES
• Select Paying for College
• Virtual Business Office
• 1098-T Statements