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Alamo Colleges Education Services is a secure portal connecting Faculty, Staff & Students to Academic Resources, Email, and other Online Resources.

Support Contacts Helpdesk (210) 485-0555 Weather Line (210) 485-0189

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Library Info 

SAC Library Info

Location:
1001 Howard St.
San Antonio TX, 78212
(210) 486-0554
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Welcome to the Office of Technology Services (OTS)

OTS manages the college's technology infrastructure and offers a wide range of services to assist members of faculty, staff and students with their technical needs.  Our Mission is to provide the San Antonio College community with reliable and secure information technology infrastructure and services.
      

Latest News

Happy Holidays from the Office of Technology Services

Office of Technology Services extends our best wishes for a safe and festive holiday season.  Remember that the holiday season is a prime period for hackers and we must all be on guard and protect ourselves from cybercrimes.  We look forward to working with you in 2015!

Holiday Break Tips:

  • Before you leave for the holidays, check your auto reply message on your office phone and email.
  • Update your computer.  Visit www.update.microsoft.com and scan for updates.
  • Turn off your office computer over the break unless you plan to remote access your computer over the break.
  • Enable password protection on your computer and all your mobile devices, including smart phones.
  • Lock your offices and all portable devices left within your office in a secure cabinet.
  • Backup your critical files on your computer to an external hard drive or USB drive.  IT only backs up information stored on the network drive.
  • Keep your anti-virus program updated with the latest virus definition files.
  • Shop online only with reputable vendors. Verify the sender before opening attachments.
  • Do not share personal information, including passwords, bank accounts, social security, credit card information, it is most likely a scam.
  • There will be no IT Services available at San Antonio College during the holiday break. In the event of an emergency, contact Department of Public Safety 24 Hour Dispatch – (210) 485-0911 or dial 9-1-1.

San Antonio College Celebrates National Distance Education Week – November 10-14 2014 

Faculty and staff are invited to an Open House hosted by Office of Technology Services (OTS) to celebrate National Distance Learning Week (NDLW) on Wednesday, November 12, from 2-4 p.m., at the Instructional Innovation Center, MLC 712.  Join a team of experienced online educators as they share innovative uses of technology while enjoying refreshments and giveaways.    

NDLW was initiated by the United States Distance Learning Association (USDLA) to acknowledge the growth and advancements in the field of distance education.  In addition, please visit NDLW site and take advantage of the several free webinars available on various distance learning topics.   

RSVP using Alamo Learn (Search for NDLW)!  For technical assistance accessing Alamo Learn, contact (210) 486-0030.  Hope you will be able to join us!  For more information regarding our Distance Education programs, access http://www.alamo.edu/sac/distancelearning

Cyber Security Awareness Month – October 2014

This month is National Cyber Security Awareness Month.  Office of Technology Services and Computer Information System departments has once again joined forces to take advantage of this month to raise awareness of Cyber Security issues.  Cyber Security Awareness Events at San Antonio College will take place between October 27 and October 30, 2014.  Select the Cyber Security Awareness Campaign link for additional information.

Cybercrimes are still on the rise and will continue to become more sophisticated especially within corporations and education institutions.  We all have to be aware of potential threats so we can be appropriately equipped with knowledge and awareness to fight cyber-crime.   San Antonio College is supporting this campaign and will promote safe computing through multiple IT security awareness activities.  Information Security at San Antonio College is everyone’s responsibility.  Stay Informed and Safe Online!

 

Tag(s): IT

Contact Information

Usha Venkat,
Director of Information Technology
uvenkat@alamo.edu 

Location:
Moody Learning Center (MLC-709C)

Phone:
210-486-0030

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Technical Problems? 

Email:sac-helpdesk@alamo.edu
Phone: (210) 486-0777

       
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