STATE AUTHORIZATION RECIPROCITY AGREEMENT (SARA)
The State Authorization Reciprocity Agreement (SARA) is a national initiative to provide more access to online courses while maintaining compliance standards with state regulatory agencies. SARA allows institutions to provide online courses outside of their own state borders by seeking and maintaining state approvals via a streamlined process. To learn more about SARA, please visit nc-sara.org.
NC-SARA is a voluntary, regional approach to state oversight of postsecondary distance education.
Currently authorized SARA member states includes Alabama, Alaska, Arizona, Arkansas, Colorado, Connecticut, Delaware, District of Columbia, Georgia, Hawaii, Idaho, Illinois, Indiana, Iowa, Kansas, Kentucky, Louisiana, Maine, Maryland, Michigan, Minnesota, Mississippi, Missouri, Montana, Nebraska, Nevada, New Hampshire, New Jersey, New Mexico, New York, North Carolina, North Dakota, Ohio, Oklahoma, Oregon, Pennsylvania, Rhode Island, South Carolina, South Dakota, Tennessee, Texas, Vermont, Vermont, Virginia, Washington, West Virginia, Wisconsin, Wyoming, and U.S. Virgin Islands.
NC-SARA Complaint Information can be found at: nc-sara.org/content/sara-and-students.
SARA Contact Information
St. Philip's College
Mr. Randall Dawson
Texas Higher Education Coordinating Board
Professional License/Licensure - Out-of-state students enrolled in a program leading to professional licensure
St. Philip's College has been approved to participate in the National Council for State Authorization Reciprocity Agreement (NC-SARA). However, NC-SARA does not deal with professional licensing board approval for any courses or programs leading to professional licensure. If you are not a resident of Texas and you are taking an online course or hybrid program leading to professional licensure, please contact the program director of the degree program to discuss licensure options prior to beginning your course of study.
State Authorization Student Complaint Procedure
St. Philip's College desires to resolve student grievances, complaints, and concerns in an expeditious, fair, and amicable manner. Students residing outside of Texas while attending St. Philip's College who desire to resolve a grievance should first follow the college's complaint procedure.
If you have questions regarding the complaint process, please do not hesitate to contact the Interim Vice President for Student Success.
Ms. Diane Hester
Interim Vice President for Student Success
1801 Martin Luther King Drive
San Antonio, Texas 78203
St. Philip's College is committed to a joyful culture of learning and service where unity in diversity occurs through mutual respect, cooperation, and accessibility. St. Philip's College is committed to the appropriate resolution of complaints as efficiently and effectively as possible. We believe providing a mechanism for complaints and/or grievances to be heard gives us the opportunity to improve our services.
Please download our student handbook for more information on submitting a grievance. The handbook can be downloaded here: https://www.alamo.edu/spc/experience-spc/current-students/standards-petitions-and-appeals/student-handbook/
If a complaint cannot be resolved through the institution's complaint process, students may file a complaint with the Texas Higher Education Coordinating Board unit. Please review the Texas Higher Education Coordinating Board process here: https://www.highered.texas.gov/links/student-complaints/
SACSCOC Student Complaint Process
If for some reason the complaint is not satisfactorily resolved, the next step would be to file a complaint with St. Philip's College's institutional accreditor. SPC is accredited by the Southern Association of Colleges and Schools Commission on Colleges (SACSCOC) to award associate degrees, diplomas, and certificates. Students who file a complaint with the institutional accreditor should follow the SACSCOC Complaint Process. The contact information for SACSCOC is:
Southern Association of Colleges and Schools Commission on Colleges
1866 Southern Lane
Decatur, Georgia 30033-4097
NC-SARA Complaint Process
Students may also file a complaint through NC-SARA.