Disability Support Services

In compliance with Section 504 of the Rehabilitation Act of 1973, Palo Alto College is committed to ensuring all programs, services, and facilities are accessible to and provide equal opportunities for education to all students.

The Disability Support Services office coordinates accommodations for students with impairments that substantially limits one or more major life activities (walking, standing, seeing, speaking, hearing, etc.) as defined by the Americans with Disabilities Act (ADA) of 1990. Accommodations to students may include, but not limited to: peer volunteer note-taking, extended test time, alternative test-taking location, readers, scribes, ASL interpreter services, adaptive equipment, assistive technology, tape recorders for classroom use, alternate format reading material, and/or in-class accommodations.

How do I receive disability services for reasonable accommodations?

All students may complete a "Request for Services" form in DSS, provide appropriate documentation, and make an appointment for an intake interview.

How do I know if I qualify for services?

Students who believe they qualify for services are welcome to bring documentation signed by a certified professional to DSS and submit an Initial Request for Disability Services form for evaluation. It is a student’s responsibility for providing current documentation to DSS in order to be considered for special accommodations.

Do I have to pay for services?

No, disability accommodation services follow federal guidelines and are free of charge to eligible students.

What documents do I need?

Documentation from external sources may include educational or medical records, reports and assessments created by health care providers, school psychologists, teachers, or the educational system, and must clearly state the disability(s).

Where can I get the documents needed?

Recent high school graduates may be able to obtain Full and Individual Evaluations (FIE) or other counselor documents from their former high schools. Students without current high school documentation may pick up a resource list of private testing services in the San Antonio area. All private testing services are paid at the student’s expense.

What is extended test time (ETT) and how does it work?

Extended test time allows qualified students additional time to take a test. Eligible students who qualify for ETT:

  1. may pick up an ETT form from DSS or download and print.
  2. provide it to their instructor(s) – instructor will complete and forward the form and test to DSS.
  3. student will contact DSS to schedule an appointment for a test time.
What should I do if I need an interpreter?

Alamo Colleges District provides Deaf and Hard-of-Hearing services to eligible students through San Antonio College. A videophone is available in DSS for students to communicate directly with an interpreter. Students and the community are welcome to use the videophone at their convenience during regular hours of operation.

What services are not provided?

DSS does not provide tutoring, personal attendants, private testing services, disabled parking permits, personal counseling, etc.

Contact Information:

Cindy Morgan
Sr. Coordinator  - Student Success


Monday: 8 a.m.–7 p.m.

Tuesday—Friday:  8 a.m.–5 p.m.

Accommodation Testing Times:
a.m.–12 p.m.
1 p.m.–5 p.m.