First-Time Students

Start Today!

STEP 1: Apply for Admission

Step 1: Apply for Admission Submit your application for admission at Apply Texas for any one of our colleges: Northeast Lakeview College, Northwest Vista College, Palo Alto College, St. Philip's College, and San Antonio College.

Complete the Apply Texas Application Ready, Set, Apply - Tips for Applying

Please allow 5 days for processing.

STEP 2: Need Help Paying for College? Accomplish Today

Submit your FREE Application for Federal Aid (FAFSA) at https://studentaid.gov/

Visit http://www.alamo.edu/district/financial-aid/ for more information on financial aid.

Next Steps

STEP 3: Log into ACES

Once you receive your “Next Steps” email you can log in to ACES.

ACES is the online center for all your student information. You will be able to register for classes, review your financial aid, and pay your tuition. Visit https://aces.alamo.edu to log in.

Find your information on logging in on the ACES page. If you have issues, please contact the helpdesk using the numbers listed on ACES.

STEP 4: Activate AlamoNAVIGATE!

AlamoNAVIGATE: Enrollment Simplified

AlamoNAVIGATE is your personalized event path, displaying specific "To Do's" for your registration. After logging into ACES click the "Start Here" tab to access "AlamoNAVIGATE" and begin following your path to enrollment.

Download the Navigate App: iTunes Google Play

AlamoNAVIGATE is not available to Dual Credit, Early College High School, or Alamo Academies students.

STEP 5: Submit Transcripts and Documents

Before you can register at one of the colleges of the Alamo Colleges District, we require your official transcripts.

High School Seniors Following Graduation, you must submit an official transcript with TEST SCORES and GRADUATION DATE
Home School Students Submit a notarized transcript of high school equivalent work completed and graduation date.
GED Graduates Submit official GED Certificate with scores from Texas Education Agency (TEA)

Transcripts must be unopened and sealed in their original envelope to be accepted for admissions. 

STEP 6: Submit Proof of Bacterial Meningitis

All students age 22 and younger must submit proof of the Bacterial Meningitis vaccination.

To submit documentation visit AlamoNAVIGATE and select “Turn in Shot Record”.

STEP 7: Complete Go FAARR & Test Prep Modules

Learn more about your rights and responsibilities with Go FAARR.

In AlamoNAVIGATE select “Complete Go FAARR Module”.

ALL STUDENTS ENTERING THE ALAMO COLLEGES DISTRICT MUST COMPLETE THE GO FAARR MODULE.

 

Get ready for your TSI Placement test with Test Prep.

In AlamoNAVIGATE select “Complete Test Prep”.

STEP 8: Take Your Placement Test & Refreshers (if required)

Take your TSI Placement Test to determine your placement into College-Level Math and Writing.

To schedule your TSI, visit AlamoNAVIGATE and select the event path “Take your Placement Test”

Refresher courses may be required, depending on your test scores.

STEP 9: Sign up for Orientation

Celebrate your transition to college! Meet other students and learn more about your college programs and services at New Student Orientation (NSO).

Log in to AlamoNAVIGATE and select “Sign up for Orientation” for more information about NSO at your college.

NSO IS REQUIRED FOR ALL NEW AND TRANSFER STUDENTS.

STEP 10: Meet with a Certified Advisor before Registering

Log in to AlamoNAVIGATE and select “Meet with an advisor before registering” for advising information at your college.

ALL NEW AND TRANSFER STUDENTS ARE REQUIRED TO ATTEND ADVISING.

STEP 11: Pay Your Bill

Pay your tuition to reserve your classes.  Make full payment, apply for Financial Aid or set up an installment plan before the deadlines to avoid being dropped.

Visit AlamoNAVIGATE and select “Pay your bill” for information on available payment options.

STEP 12: Smart Start

Start Smart! Attend Class!

Attending and become an active learner in class will benefit your grades and advance your goals. Your first day and first week of classes provides you with the tools to succeed for the rest of the semester.

Not attending the first day of class may result in you being dropped from the course.

Contact Us

21-ALAMO (210-212-5266)

or toll-free at 1-844-20ALAMO (1-844-202-5266)

 

For assistance with admissions, payments (Business Office), student financial aid or continuing education, please call the number listed during the hours of operation.

Our team can provide assistance with:

  • Apply Texas application and status
  • Document submissions and hold completion
  • Financial aid awards and payment options

Hours of Operation

Regular hours
(September–December and February–May)
Monday–Friday: 8 a.m.–5 p.m.
Colleges rotate late nights: 5–7 p.m.
(Monday – PAC and NLC, Tuesday – SAC, Wednesday – SPC, Thursday – NVC)
First Saturday of the month: 9 a.m.–1 p.m.

Summer hours
(June and July)
Monday–Thursday: 8 a.m.–7 p.m.

Extended hours
(January and August)
Monday–Thursday: 8 a.m.–7 p.m.
Friday: 8 a.m.–5 p.m.
Saturday: 9 a.m.–1 p.m. 

IT Helpdesk

The IT Helpdesk is the central point of contact for all technology needs. Contact us by phone, email or visit.

Contact Us

District Helpdesk Information

Phone: 210-485-0555 Option 4
Out of Town Students: 866-493-3947 (toll free)
Email: helpdesk @alamo.edu

Hours of Operation

Regular Hours
(August–May)
Monday–Friday: 8 a.m.–12 a.m. (midnight)
Saturday: 9 a.m.–9 p.m.
Sunday: 11 a.m.–12 a.m. (midnight)

Summer Hours
(June – July)
Monday–Thursday: 7 a.m.–11 p.m.
Friday: 7 a.m.–8 p.m.
Saturday: 9 a.m.–8 p.m.
Sunday: 11 a.m.–11 p.m.

 

Caller Checklist

When calling, please have the following information readily available

  • Last four digits of SSN
  • ACES ID
  • Date of Birth
  • Banner ID

 

College Helpdesks

 

San Antonio College Helpdesk
210-486-0777

St. Philip's College Helpdesk
210-486-2777

Palo Alto College Helpdesk
210-486-3777

 

Northwest Vista College Helpdesk
210-486-5777

Northeast Lakeview College Helpdesk
210-486-5777