Mental Health Counseling

Mental health counseling services, including short-term and crisis counseling, are provided at no cost to currently enrolled Palo Alto College students. Students are encouraged to speak with a counselor to develop strategies that will promote academic and personal success. If students need long-term help, they may be referred to the appropriate external resources. Students in high school programs seeking counseling services will be referred back to their high school counselor for assistance

If this is an emergency, call 911 immediately or call the Alamo Colleges Police Department Emergency Line at 210-485-0911. You may also contact the Center for Healthcare Services helpline at 800-316-9241.


Take a Mental Health Test

Meet our Team

Melissa Mejia, M.A., LPC-S, Personal Counselor
Master of Arts in Counseling and Guidance, Texas A&M University-San Antonio, 2013

“As a counselor, I am committed to creating a secure and welcoming environment for students who seek help in navigating life's challenges.”


Rhonda O'Cana, M.A., LPC-S, Personal Counselor
Master of Arts in Counseling, University of Texas San Antonio, 2002

“I enjoy helping students find positive solutions to improve their sense of well-being and happiness - which ultimately leads to success.”



Counseling FAQs

Who may use counseling services?

Currently enrolled students may meet with a counselor for up to three (3) sessions per topic. There is no limit for group sessions or other events. Consultation services are also available to faculty and staff with student concerns. Students in high school programs will be referred back to their high school counselor for assistance.

How do I make an appointment?

Students may schedule an appointment for mental health counseling by emailing and completing a request for counseling form. Students may also call 210-486-3750 to leave a confidential voice message.

What options are available for meeting with a personal counselor?

Mental health counseling is available both in-person and remotely via Zoom teleconference.

How long do sessions last?

Each counseling appointment lasts about one (1) hour. Students may be asked to arrive early at the initial appointment to complete some background information.

What groups are offered?

Counseling Services offers groups and presentations on a variety of topics:

  • Relationships
  • Family dynamics
  • Finding your life work
  • Managing stress
  • Goal setting & time management
  • Returning adults

Groups are based on student interest.

What concerns are addressed in counseling sessions?

Students may visit Counseling Services for all areas of focus, including:

  • Academic performance
  • Adjustment to college
  • Anxiety or panic attacks
  • Dating/loss of relationship
  • Depression/mood swings
  • Career indecision/gaining self-knowledge
  • Time management and life planning
  • School/work/home balance


Faculty and Staff FAQs

Assist Students in Distress


Happiness & Wellness Tips

If you’ve ever felt stressed or overwhelmed, here are a few positive ways to improve your overall mood and health! We’re here to support your mental health! Counseling Services are free to currently enrolled students.



Contact Information

Mental health counseling is available by appointment only.

In case of emergency, please contact ACPD 210-485-0911 (on campus) or SAPD 911 (off campus).

Personal Counselors
Melissa H. Mejia, M.A., LPC-S
Rhonda O’Cana, M.A., LPC-S

Rio Grande Building (RGB) 132


Hours of Operation

Monday – Thursday, 8 a.m. – 5:30 p.m.
Friday, 8 a.m. – 5 p.m.