Welcome Center

Whether you're new to college, transferring, or interested in taking a course, our team is available to help all incoming students through the enrollment process. We can help with:

  • Application assistance
  • Texas Success Initiative (TSI) information
  • Uploading bacterial meningitis paperwork
  • FAFSA & TAFSA application assistance
  • Getting you ready and registered for New Student Orientation (NSO)



Remote "walk-in" sessions

If you have questions, sign in to our Virtual Welcome Center (powered by Zoom) to speak to one of our Enrollment Coaches. Click the button below during our hours of operation to be directed to our virtual waiting room, and someone will assist you shortly.

Mondays: 10 a.m.–12 p.m. and 2 p.m.–7 p.m.

Tuesdays-Thursday: 10 a.m.–12 p.m. and 2 p.m.–6 p.m.

Fridays: 10 a.m.–12 p.m. and 2 p.m.–5 p.m. (limited services)

Visit the Virtual Welcome Center

Virtual New Student Orientation

New Student Orientation is a mandatory requirement for first time in college students, transfer students, and for any students who has been out out of college for more than one year. Completing this requirement will help you learn how to register for classes, resources available to you at Palo Alto College, and so much more. If you have applied for admission to Palo Alto College, register for an NSO today! 

View NSO schedule



Meet our Team

Karla Frausto

Enrollment Team Lead
(210) 486-3105

Evelyn Gonzalez

Certified Enrollment Coach
(210) 486-3101


Gabriela Elizalde

Certified Enrollment Coach
(210) 486-3104


Nicholas Longoria

Certified Enrollment Coach
(210) 486-3234

Photo of Isabella

Isabella Briones

Certified Enrollment Coach
(210) 486-3637


Photo of Xochitl

Xochitl Fernandez

Certified Enrollment Coach
(210) 486-3632


Photo of Emily

Emily Curry

Certified Enrollment Coach
(210) 486-3414






photo of Christina

Christina Licea

Enrollment Team Support Specialist
(210) 486-3110

photo of Robert

Robert Vasquez

Enrollment Team Support Specialist
(210) 486-3296



“How-to” Videos

Contact Information:

Rio Grande (RIOGND 105a)


Hours of Operation:

8 a.m.–7 p.m.

8 a.m.–6 p.m. 

8 a.m.–5 p.m.

Every first Saturday of the month:
9 a.m.–1 p.m.