Welcome Center

Whether you're new to college, transferring, or interested in taking a course, our team is available to help all incoming students through the enrollment process. We can help with:

  • Application assistance
  • Texas Success Initiative (TSI) information
  • Uploading bacterial meningitis paperwork
  • FAFSA & TAFSA application assistance
  • Getting you ready and registered for New Student Orientation (NSO)


Meet our Team

Andres C. Arredondo, Welcome Center Enrollment Team Lead
University of Notre Dame, Class of 2000
College Tip: ALWAYS advocate for yourself! If you are having problems of any kind, talk to your professor, Advisor, or your friends in the Welcome Center!  Never be afraid to ask for help!


Alyssa Forey, Certified Enrollment Coach 
College Connection Territories: McCollum High School, San Antonio Can Academy, Jourdanton High School, Brooks Academy, Southwest High School

Texas A&M University – San Antonio, Class of 2016
College Tip: There are many people willing to assist you and simplify the process from the very beginning to the end. Always remember that the reason you are doing this is to make your life better.


Karla Frausto, Certified Enrollment Coach 
College Connection Territories: Southside High School, South San High School, Por Vida Academy, Legacy High School, Somerset High School
Texas A&M University – San Antonio, Class of 2015
College Tip: Create a goal and persevere. 


Isaac SalazarCertified Enrollment Coach 
College Connection Territories: Kennedy High School, Memorial High School, Harlandale High School, Charlotte High School, Somerset High School
Texas A&M University, Class of 2011
College Tip: Write down usernames and passwords on your phones note section. You are less likely to lose your phone compared to writing things down on paper. Or you could simple take a picture too! Use your phone to its maximum potential. 


Remote "walk-in" sessions

If you have any questions, sign in to our Virtual Welcome Center (powered by Zoom) to speak to one of our Enrollment Coaches. Click the button below during our hours of operation to be directed to our virtual waiting room, and someone will assist you shortly.

Monday: 9 a.m.–noon and 2–7 p.m.
Tuesday–Friday: 9 a.m.–noon and 2–5 p.m.
First Saturday of the month: 9 a.m.-1 p.m.

Visit the Virtual Welcome Center

Virtual New Student Orientation

New Student Orientation is a mandatory requirement for first time in college students, transfer students, and for any students who has been out out of college for more than one year. Completing this requirement will help you learn how to register for classes, resources available to you at Palo Alto College, and so much more. If you have applied for admission to Palo Alto College, register for an NSO today! 

View NSO schedule


Contact Information:


Hours of Operation:
Monday–Thursday: 8 a.m.–7 p.m.
Friday: 8 a.m.-5 p.m.
Every Saturday in August: 9 a.m.-1 p.m.