Computer Support Specialist

Program Type: Face-to-Face, Fully Online

Program Level: Degrees, Online, Certificates

Department: Science and Technology

Institute: Science & Technology

College: SAC

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What is the Computer Support Specialist program?

This degree helps the student prepare for a career as a computer support specialist. Computer support specialists help with log-in difficulties, operating system and software malfunctions, network technologies, and even hardware issues.

What will I learn?

All computer support positions require strong analytical thinking and problem-solving abilities, as well as customer support and service capabilities. Students will learn a variety of computer-based support skills.

What can I do with this course of study?

Technical support specialists may go on to supervisory positions in which they oversee the work of support staff and handle more complicated problems. With additional training or education, a support specialist may pursue a career as a quality assurance engineer who tests computer programs for problems, or designs software to perform such tests.

What's special about the program?

When you reach for the phone or keyboard to seek assistance and a little peace of mind, the person who answers on the other end is typically a computer support specialist.

If you need further assistance or have questions, please contact our Enrollment Team via:

Call Center- 210-212-5266
Zoom- https://alamo.zoom.us/j/96204747346
LiveChat

Last Updated: 5/28/2021

Certificates and Degrees

♦ This symbol indicates the offering is also available fully online.

Contact Us

Troy Touchette Department Chair ttouchette@alamo.edu	Location: Nail Technical Center (NTC-229)	Phone: 210-486-1050
Kim Muschalek Program Coordinator kmuschalek@alamo.edu	Location: Nail Technical Center (NTC-219)	Phone: 210-486-1059
Laura A. Garcia Administrative Services Specialist lgarcia2@alamo.edu	Location: Nail Technical Center (NTC-229)	Phone: 210-486-1051

David Acosta Faculty dacosta4@alamo.edu	Rafael Azuaje Faculty razuaje@alamo.edu	Andrea Cardena Faculty acardena1@alamo.edu
Terill Freese Faculty tfreese@alamo.edu	Pete Ortega Faculty portega@alamo.edu	Sharon Jiang Faculty sjiang@alamo.edu
Dee Joseph Faculty djoseph@alamo.edu	Steve Kolars Faculty skolars@alamo.edu	Mike Matuszek Faculty mmatuszek@alamo.edu