Computer Support Specialist
Program Type: Face-to-Face, Fully Online
Program Level: Degrees, Online, Certificates
Department: Science and Technology
Institute: Science & Technology
College: SAC
What is the Computer Support Specialist program?
This degree helps the student prepare for a career as a computer support specialist. Computer support specialists help with log-in difficulties, operating system and software malfunctions, network technologies, and even hardware issues.
What will I learn?All computer support positions require strong analytical thinking and problem-solving abilities, as well as customer support and service capabilties. Students will learn a variety of computer-based support skills.
What can I do with this course of study?Technical support specialists may go on to supervisory positions in which they oversee the work of a support staff and handle more complicated problems. With additional training or education, a support specialist may pursue a career as a quality assurance engineer who tests computer programs for problems, or designs software to perform such tests. |
What's special about program?
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Certificates and Degrees
- Computer Support Specialist, A.A.S. ♦
- Computer Support Specialist, Level I Certificate
- Computer Desktop Support Technician, Level I Certificate ♦
- CompTIA A+ and Network+, Occupational Skills Award ♦
♦ This symbol indicates the offering is also available fully online.
Contact Us |
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| Troy Touchette, Chair ttouchette@alamo.edu |
Location: Nail Technical Center (NTC-229) |
Phone: 210-486-1050 |
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Laura A. Garcia, Administrative Services Specialist lgarcia2@alamo.edu |
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| David Acosta Faculty Dacosta4@alamo.edu
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Rafael Azuaje Faculty razuaje@alamo.edu |
Andrea Cardena Faculty acardena1@alamo.edu |
| Tarill Freese Faculty Tfreese@alamo.edu |
David Holland Faculty Dholland25@alamo.edu |
Sharon Jiang Faculty Sjiang@alamo.edu |
| Dee Joseph Faculty Djoseph@alamo.edu |
Steve Kolars Faculty Skolars@alamo.edu |
Mike Matuszek Faculty Mmatuszek@alamo.edu |
| Kim Mushalek Faculty Kmuschalek@alamo.edu |
Pete Ortega Faculty Portega@alamo.edu |
Troy Touchette Faculty Ttouchette@alamo.edu |
| Questions? Assistance is available through the call center (210-212-5266), the LiveChat in the bottom right corner, and the zoom room available at https://alamo.zoom.us/j/96204747346. |
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| Last updated 4/6/2021 |