Computer Support Specialist
What is the Computer Support Specialist program?
This degree helps the student prepare for a career as a computer support specialist. Computer support specialists help with log-in difficulties, operating system and software malfunctions, network technologies, and even hardware issues.
What will I learn?All computer support positions require strong analytical thinking and problem-solving abilities, as well as customer support and service capabilities. Students will learn a variety of computer-based support skills.
What can I do with this course of study?Technical support specialists may go on to supervisory positions in which they oversee the work of support staff and handle more complicated problems. With additional training or education, a support specialist may pursue a career as a quality assurance engineer who tests computer programs for problems, or designs software to perform such tests. |
What's special about the program?
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If you need further assistance or have questions, please contact our Enrollment Team via:
Last Updated: 5/28/2021 |
- Computer Information Systems, A.A.S. ♦
- Computer Support Specialist, Level I Certificate
- Computer Desktop Support Technician, Level I Certificate ♦
- CompTIA A+ and Network+, Occupational Skills Award ♦
♦ This symbol indicates the offering is also available fully online.
Contact Us
Troy Touchette Department Chair ttouchette@alamo.edu |
Location: Nail Technical Center (NTC-229) |
Phone: 210-486-1050 |
Kim Muschalek Program Coordinator kmuschalek@alamo.edu |
Location: Nail Technical Center (NTC-219) |
Phone: 210-486-1059 |
Laura A. Garcia Administrative Services Specialist lgarcia2@alamo.edu |
Location: Nail Technical Center (NTC-229) |
Phone: 210-486-1051 |
David Acosta |
Rafael Azuaje Faculty razuaje@alamo.edu |
Andrea Cardena Faculty acardena1@alamo.edu |
Terill Freese
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Pete Ortega Faculty portega@alamo.edu |
Sharon Jiang Faculty sjiang@alamo.edu |
Dee Joseph Faculty djoseph@alamo.edu |
Steve Kolars Faculty skolars@alamo.edu |
Mike Matuszek Faculty mmatuszek@alamo.edu |
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One or more of these programs are approved Ready to Work programs. Find out if you’re eligible to receive free tuition and job placement services that will enable you to secure an in-demand career. |