Academics Program Finder Science and Technology Computer Support Specialist

Computer Support Specialist

Program Type: Face-to-Face, Fully Online
Program Level: Degrees, Online, Certificates
Department: Science and Technology
Institute: Science & Technology
College: SAC
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What is the Computer Support Specialist program?

This degree helps the student prepare for a career as a computer support specialist.  Computer support specialists help with log-in difficulties, operating system and software malfunctions, network technologies, and even hardware issues.

What will I learn?

All computer support positions require strong analytical thinking and problem-solving abilities, as well as customer support and service capabilities. Students will learn a variety of computer-based support skills.   

 

What can I do with this course of study?

Technical support specialists may go on to supervisory positions in which they oversee the work of support staff and handle more complicated problems. With additional training or education, a support specialist may pursue a career as a quality assurance engineer who tests computer programs for problems, or designs software to perform such tests.

Last updated 5/19/2021

 What's special about the program?

When you reach for the phone or keyboard to seek assistance and a little peace of mind, the person who answers on the other end is typically a computer support specialist.
Certificates and Degrees

♦ This symbol indicates the offering is also available fully online.

Contact Us

    
Troy Touchette,
Chair 
ttouchette@alamo.edu		 Location:
Nail Technical Center (NTC-229)		 Phone:
210-486-1050

Laura A. Garcia, Administrative Services Specialist

lgarcia2@alamo.edu

    
David Acosta
Faculty
Dacosta4@alamo.edu

 

 Rafael Azuaje
Faculty
razuaje@alamo.edu		 Andrea Cardena
Faculty
acardena1@alamo.edu
Tarill Freese
Faculty
Tfreese@alamo.edu		 David Holland
Faculty
Dholland25@alamo.edu		 Sharon Jiang
Faculty
Sjiang@alamo.edu
Dee Joseph
Faculty
Djoseph@alamo.edu		 Steve Kolars
Faculty
Skolars@alamo.edu		 Mike Matuszek
Faculty
Mmatuszek@alamo.edu
Kim Mushalek
Faculty
Kmuschalek@alamo.edu		 Pete Ortega
Faculty
Portega@alamo.edu		 Troy Touchette
Faculty
Ttouchette@alamo.edu
Questions?
Assistance is available through the call center (210-212-5266), the LiveChat in the bottom right corner, and the zoom room available at https://alamo.zoom.us/j/96204747346.