Mental Health Counseling Services

Personal counseling is available to assist students in distress. Our licensed counselor provides free short-term or crisis counseling for students. If long-term help is needed, students are referred to appropriate external resources. 

Community Resources

Community Resources Guide 

Students needing information on community resources such as childcare, medical care, and assistance for military families can access our Community Resource Guide. All listed resources are free or low-cost and are available in Bexar and surrounding counties. 

For 24-hour crisis counseling or referral information, dial 2-1-1 or 210-227-HELP(4357).

Strategies of Behavioral Intervention


The Strategies of Behavioral Intervention (SOBI) policy at the Alamo Colleges District was created to guide our College community to recognize, prevent and respond to incidents that are disruptive, threatening, or violent.

Example include (but are not limited to):

  • signs of harassment
  • intimidation
  • extreme anxiety
  • depression
  • threatening harm
  • erratic behavior, or
  • disconnect from reality

When in doubt, please report!

More often, faculty and staff will observe and report at-risk behaviors; however, students are encouraged to review the SOBI guidelines and report concerning behaviors to the SOBI response team.

 The Northeast Lakeview College SOBI response team consists of the Interim Vice President for Student Success, along with campus counselors, disability specialists, and campus police.

Contact Information

Faye Acocks Hallford, LCSW

STCM 222H Student Commons


(210) 486-5487

Strategies of Behavioral Intervention (SOBI) Incident Form

Hours of Operation

The health and wellness of students and staff of Alamo Colleges District is our highest priority. Currently, the NLC campus is closed and all staff will be working remotely. 

If you have any questions about your degree, holds, degree plan, transfer of credit, registration, please schedule an appointment with your advisor at

Academic Advising

You can also use the “Chat” feature and ask one of our advisors a question!