Mental Health Counseling Services
Personal counseling is available to assist students in distress. Our licensed counselor provides free short-term or crisis counseling for students. If long-term help is needed, students are referred to appropriate external resources.
Students needing information on community resources such as childcare, medical care, and assistance for military families can access our Community Resource Guide. All listed resources are free or low-cost and are available in Bexar and surrounding counties.
For 24-hour crisis counseling or referral information, dial 2-1-1 or 210-227-HELP(4357).
The Strategies of Behavioral Intervention (SOBI) policy at the Alamo Colleges District was created to guide our College community to recognize, prevent and respond to incidents that are disruptive, threatening, or violent.
Examples include (but are not limited to):
- signs of harassment
- extreme anxiety
- threatening harm
- erratic behavior, or
- disconnect from reality
When in doubt, please report!
More often, faculty and staff will observe and report at-risk behaviors; however, students are encouraged to review the SOBI guidelines and report concerning behaviors to the SOBI response team.
For information regarding specific psychological disorders and available treatments visit the following websites:
It is common for college students to experience mental health conditions, such as anxiety or depression. The NLC counseling office is here to support you and remind you that managing symptoms is possible.
Take a Mental Health Test/Screening, by Mental Health America, which is a quick way to assess symptoms of a mental health condition.
Please note that this application is for non-urgent routine situations, if you are experiencing a crisis situation please contact the 24-hour crisis helpline at 1-800-316-9241 or 210-223-7233 or the National Suicide Prevention Lifeline 1-800-273-8255 https://suicidepreventionlifeline.org/
Faye Hallford, Personal Counselor
Crisis line 1800-316-9241
Frequently Asked Questions
Brief, solution-focused mental health counseling is available during business hours.
It is free of charge for enrolled students.
Services are available in person or by zoom according to the student’s preference.
Counseling, along with other student services, is likely listed in your syllabus and gone over with students each semester. You may meet with the student privately and provide them with information about counseling along with other campus resources. Students apply through the link on our website. https://www.alamo.edu/nlc/experience-nlc/current-students/nighthawks-nest-advocacy-center/
Complete the Mental Health Counseling Services Request Form at the site. Our contact information is: phone 210-486-5179 and email email@example.com.
Some students will let you know that they are having problems and need some help. Others may have behavioral signs, such as tears, anger, and being withdrawn, but may not ask for help.
No. Students may drop in for counseling.
Some faculty/staff do a warm hand as in walking the student to my office and introducing us to each other. They leave and I begin working with the student. The warm handoff helps the student transition to me for counseling. Sometimes, students who are given the office information do not follow through with coming to the office. They are stressed and may not understand.
Areas of focus are the stressors that student identifies as hindering them in their academics and relationships. They may include but are not limited to, academic performance, anxiety or panic attacks, relationship losses, depression, wanting self-improvement, and adjustment to college.
You will meet with a Master-degreed counselor for approximately 60 minutes. Towards the end of the session, you and the counselor will discuss the next steps.
- Consultation – Counselors are happy to provide consultation on a variety of emotional and behavioral issues affecting students.
- Outreach Services – We can arrange to visit your class and present on a variety of topics: counseling services overview, stress in college, healthy relationships, and more.