Mental Health Counseling Services
Personal counseling is available to assist students in distress. Our licensed counselor provides free short-term or crisis counseling for students. If long-term help is needed, students are referred to appropriate external resources.
Students needing information on community resources such as childcare, medical care, and assistance for military families can access our Community Resource Guide. All listed resources are free or low-cost and are available in Bexar and surrounding counties.
For 24-hour crisis counseling or referral information, dial 2-1-1 or 210-227-HELP(4357).
The Strategies of Behavioral Intervention (SOBI) policy at the Alamo Colleges District was created to guide our College community to recognize, prevent and respond to incidents that are disruptive, threatening, or violent.
Example include (but are not limited to):
- signs of harassment
- extreme anxiety
- threatening harm
- erratic behavior, or
- disconnect from reality
When in doubt, please report!
More often, faculty and staff will observe and report at-risk behaviors; however, students are encouraged to review the SOBI guidelines and report concerning behaviors to the SOBI response team.
For information regarding specific psychological disorders and available treatments visit the following websites:
The Northeast Lakeview College SOBI response team consists of the Interim Vice President for Student Success, along with campus counselors, disability specialists, and campus police.
Faye Acocks Hallford, LCSW
Monday – 8:00am - 12:00pm
Appointment based advising hours in January
Monday – 1:00pm-7:00pm
Hours of Operation
In order to allow students to be served by all Student Success departments and our staff to leave at an acceptable time, the building doors will be locked and we will take our last student 30 minutes before closing.
Advising Hours of Operation:
The last sign-in for advising will be 30 minutes prior to closing.
Appointment based advising hours:
(Advising will be closed Friday’s from 8:00 am - 1:00 pm for Professional Development and the 1st Friday of every month from 2:00 pm-3:00 pm for President’s All-College Meeting)
Monday: 8:00 am - 12:00 pm
Thursday: 2:00 pm - 7:00 pm
Saturday: 9:00 am-1:00 pm (first Saturday of the month)