Mental Health Counseling Services
Personal counseling is available to assist students in distress. Our licensed counselor provides free short-term or crisis counseling for students. If long-term help is needed, students are referred to appropriate external resources.
Students needing information on community resources such as childcare, medical care, and assistance for military families can access our Community Resource Guide. All listed resources are free or low-cost and are available in Bexar and surrounding counties.
For 24-hour crisis counseling or referral information, dial 2-1-1 or 210-227-HELP(4357).
The Strategies of Behavioral Intervention (SOBI) policy at the Alamo Colleges District was created to guide our College community to recognize, prevent and respond to incidents that are disruptive, threatening, or violent.
Example include (but are not limited to):
- signs of harassment
- extreme anxiety
- threatening harm
- erratic behavior, or
- disconnect from reality
When in doubt, please report!
More often, faculty and staff will observe and report at-risk behaviors; however, students are encouraged to review the SOBI guidelines and report concerning behaviors to the SOBI response team.
For information regarding specific psychological disorders and available treatments visit the following websites:
The Northeast Lakeview College SOBI response team consists of the Interim Vice President for Student Success, along with campus counselors, disability specialists, and campus police.
Faye Acocks Hallford, LCSW
Hours of Operation
The health and wellness of students and staff of Alamo Colleges District is our highest priority. Currently, the NLC campus is closed and all staff will be working remotely.
If you have any questions about your degree, holds, degree plan, transfer of credit, registration, please schedule an appointment with your advisor at
You can also use the “Chat” feature and ask one of our advisors a question!