Records and Transcripts


Requesting a transcript 

Requesting a Transcript

Students should allow 5-7 business days for the transcript requests to be processed.

Transcripts are NOT printed on campus. All transcripts are printed and mailed from an off-site location after a request is made. For this reason, it is not possible to pick up a transcript in person on the same day of a request.

Please contact Parchment at the Parchment Help Center if request is not processed in seven (7) business days.

Sending a transcript

Sending a Transcript

All official transcripts may be mailed to:

Palo Alto College
ATTN: Enrollment Services
1400 W. Villaret Blvd.
San Antonio, TX 78224

They can also be hand-delivered in a sealed envelope at the Admissions & Records Office in the Palomino Center, Room 117.

Forms icon


The following forms allow students to change, update, verify, request, add and/or drop items from a student record.

3 Peat-27 Hour Tuition Appeal - Form should be submitted to the college where the course is being attempted
Academic Fresh Start
Biographical Change Request
Change of Field of Study
Change of Primary Institution - Form should be submitted to the new home college
Consent to Release FERPA
Core Residency Questionnaire
Course Audit
Enrollment/Intent to Enroll Verification
Exceptional Admissions Request
FERPA Directory Non-Disclosure
Hardship Exception Appeal-Tuition
Individual Approval Petition
Military Verification for Resident Tuition
Petition for Overload
Refund Petition
Six Drop Rule Exception - Form should be submitted to the college where the course is being attempted



Contact Information:

Palomino Center (PC 117)


Toll Free Phone:

Phone Hours:
 8 a.m.–5 p.m.

Hours of Operation:
Monday: 8 a.m.–7 p.m.
Tuesday–Friday: 8 a.m.–5 p.m.
First Saturday of the month: 9 a.m.–1 p.m.