Records and Transcripts

 

I am interested in:

Requesting a Transcript

Submitting a Transcript

The Alamo Colleges District is now using Credentials Inc., to accept transcript requests online.

Requesting a Transcript

Request Your Transcript Through ACES

Both current and former students can request transcripts online via ACES.

  • Current students can access web services at the top left corner of their ‘Student’ page.

    Web Services Student tab  Student Records Request Official Transcript

  • Former students can access web services at the bottom left side of their ‘Home’ page.

    Web Services Student tab Student Records Request Official Transcript

 Within the ordering process, you will have the following options available:

  • Hold for Grades: your transcript will not be produced until the in-progress term has ended, and all grades are posted to your record.
  • Hold for Degree: your transcript will not be produced until the in-progress term has ended, and all grades with your degree award have been posted. This may be as many as 45 days after the end of the applicable term.
  • Include Attachments: you may include attachments to accompany your request if required by the recipient.

There is now a PDF option for sending your official transcript!

The PDF option applies specifically to:

  • an academic transcript (UG - undergraduate) for students with no academic credit completed before 1985.

The PDF option does not apply to:

  • Continuing Education (CE) transcripts
  • Undergraduate transcripts for students with academic credit prior to 1985

There is a minimum charge of $10.00, via credit or debit card, per transcript.

A $5 discount will be applied within the order when the PDF option is specified as the delivery method for those eligible requests.

Overnight delivery is available for an additional charge.

Required Information

  • Correct name and billing address for the credit/debit card used
  • Year attended from & to
  • Birth Date
  • First name & Last name
  • Current address with city and state
  • Primary Email address
  • Primary reason for order (list to choose from)

Recipient:

  • Type (list to choose from)
  • Designated ‘Attention to’ or department
  • Physical address with city and state
  • Email (when PDF option is utilized)

Important Notes: 

If you need official transcripts for a third party, they must be sent directly to their email address.

  1. Transcripts are NOT printed on campus.  ALL transcripts are printed and mailed from an off-site location after a request is made.  For this reason, it is not possible to pick up a transcript in person on the same day as your request.

    Transcript request take 3 to 5 business days to be processed when it is a printed transcript.  PDF requests for students with no holds and/or issues within their request, are typically sent out within the hour of the order being processed.

    Please contact Credentials Solutions at 847-716-3005 if your request is not processed in 7 business days.  During peak transcript request periods, the processing time for your transcript may be longer.

  2. Students with a ‘transcript-hold’ will be able to request a transcript online, but until the hold is resolved, the transcript will not be sent out.

    For information on your transcript hold, contact the Alamo Colleges Call Center at 210-212-5266 or toll free at 1-844-202-5266.

 

Request Your Transcript without ACES

Please know that by submitting your transcript request through the link below, there may be a delay submitting your official authorization to Credentials Solutions for the release of your transcript.

There is no delay requesting your transcript through your logged in ACES account.  If you need help retrieving your login information, please contact our helpdesk.

Order Official Transcript through Credentials Solutions, Inc. Check Status of Transcript Request

There is now a PDF option for sending your official transcript!

The PDF option applies specifically to:

  • an academic transcript (UG - undergraduate) for students with no academic credit completed before 1985.

The PDF option does not apply to:

  • Continuing Education (CE) transcripts
  • Undergraduate transcripts for students with academic credit prior to 1985

There is a minimum charge of $10.00, via credit or debit card, per transcript.

A $5 discount will be applied within the order when the PDF option is specified as the delivery method for those eligible requests.

Overnight delivery is available for an additional charge.

Required Information

  • Correct name and billing address for the credit/debit card used
  • Year attended from & to
  • Birth Date
  • First name & Last name
  • Current address with city and state
  • Primary Email address
  • Primary reason for order (list to choose from)

Recipient:

  • Type (list to choose from)
  • Designated ‘Attention to’ or department
  • Physical address with city and state
  • Email (when PDF option is utilized)

Important Notes: 

If you need official transcripts for a third party, they must be sent directly to their email address.

  1. Transcripts are NOT printed on campus.  ALL transcripts are printed and mailed from an off-site location after a request is made.  For this reason, it is not possible to pick up a transcript in person on the same day as your request.

    Transcript request take 3 to 5 business days to be processed when it is a printed transcript.  PDF requests for students with no holds and/or issues within their request, are typically sent out within the hour of the order being processed.

    Please contact Credentials Solutions at 847-716-3005 if your request is not processed in 7 business days.  During peak transcript request periods, the processing time for your transcript may be longer.

  2. Students with a ‘transcript-hold’ will be able to request a transcript online, but until the hold is resolved, the transcript will not be sent out.

    For information on your transcript hold, contact the Alamo Colleges Call Center at 210-212-5266 or toll free at 1-844-202-5266.
Request Your Transcript Over the Phone or In-Person

Over the Phone

You can call Credentials Solutions, Inc., at 847-716-3005 to place your transcript request.

There is an additional operator surcharge for placing orders over the telephone. 

In-Person

Fill out the transcript request form below and have this ready to turn in the Office of Enrollment. 

You may also opt to pay by cash or check, in person, at any of the Offices of Enrollment, during normal business hours. 

Fill Out the Transcript Request Form (PDF)

  • Transcripts are NOT printed on campus. ALL transcripts are printed and mailed from an off-site location after a request is made. For this reason, it is not possible to pick up a transcript in person on the same day of your request.
  • Transcript request take 3 to 5 business days to be processed when it is a printed transcript.

    PDF requests for students with no holds and/or issues within their request, are typically sent out within the hour of the order being processed.
  • Student with a ‘transcript-hold’ will be able to request a transcript online, but until the hold is resolved, the transcript will not be sent out.

Please contact Credentials Solutions at 847-716-3005 if your request is not processed in 7 business days.

During peak transcript request periods, the processing time for your transcript may be longer.

For information on your transcript hold, contact the Alamo Colleges Call Center at 210-212-5266 or toll-free at 1-844-202-5266.

Submitting Transcripts

Each college has its own transcript intake process.  Select a college below for more information.

Northeast Lakeview College Northwest Vista College

Palo Alto College

 
St. Philip's College San Antonio College