Crisis & Suicidal Emergency Response

If someone is in immediate danger

• Call 911 immediately
• On campus: Alamo Colleges Police Department – 210-485-0911
• Stay with the person if it is safe to do so
• Do not leave them alone until help arrives

Recognize signs of a crisis

Warning signs of possible suicidal risk

• Talking about wanting to die or harm themselves
• Saying goodbye or giving away belongings
• Expressing hopelessness or feeling like a burden
• Talking about how or when they might end their life
• Posting concerning messages, videos, or images

Other urgent concerns

• Threats of harm toward others
• Severe confusion, disorientation, or hallucinations
• Inability to function or care for basic needs
• Appearing under the influence and unable to respond appropriately
• Reporting recent violence, assault, or fear for personal safety

What to do

If the person is at immediate risk

• Call 911 or 210-485-0911 (ACPD)
• Stay calm and keep a safe distance if needed
• Remain with the person until help arrives (if safe)

If the person is distressed but not in immediate danger

• Listen without judgment
• Take what they say seriously
• Encourage them to seek help
• Connect them to support resources below

Get help and support

Campus support

• Student Advocacy Center Helpline: 210-486-1111
  • Monday–Thursday: 8 a.m. – 7 p.m.
  • Friday: 8 a.m. – 5 p.m.

Emergency & crisis resources

• Alamo Colleges Police (on campus): 210-485-0911
• Emergency (off campus): 911
• 988 Suicide & Crisis Lifeline: Call or text 988
• Local Crisis Line: 210-223-7233
• National Sexual Assault Hotline: 1-800-656-4673
• TimelyCare Crisis Now: 210-569-0143

Faculty and staff resources

For full response procedures, reporting requirements, and guidance:

SOBI Crisis Response Protocol (AlamoSHARE)