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Office of Technology Services
Welcome to the Office of Technology Services (OTS)
OTS manages the college's technology infrastructure and offers a wide range of services to assist members of faculty, staff and students with their technical needs. Our Mission is to provide the San Antonio College community with reliable and secure information technology infrastructure and services.
San Antonio College |
Operating Hours |
Phone: 210-486-0777 |
District Support Helpdesk |
Operating Hours |
Phone: 210-485-0555 Toll-Free: 866-493-3947 Email: helpdesk@alamo.edu |
Current Network and System Outages
Visit our Technical Support page for more information about our services, staff, and metrics.
| For San Antonio College employees considering a hybrid work arrangement, Office of Technology Services (OTS) provides several IT tools, resources and security. For questions, please contact our SAC Helpdesk at 210-486-0777. | |
| Faculty and Staff | Students |
The Loan Equipment Distribution Center, located on the 2nd floor of Moody Learning Center, provides IT support via phone, walk-in and email to San Antonio College's students, faculty and staff. [Read More...]
| Service Hours: Monday - Friday: 9 a.m. - 4p.m. |
Phone: 210-486-0030 |
Email: |
In Person: |
The Ace Tech Store is your one stop shop for all of your technology needs. Offering repairs, sales, and workshops - the SAC Tech Store is your place to shop learn and explore. [Visit the Ace Tech Store website]
| Service Hours: Monday - Friday: 8a.m. - 5p.m. |
Phone: 210-486-0942 |
Email: |
In Person: |
The Instructional Innovation Center (IIC), housed within OTS, assists faculty and staff in the use of technology. IIC offers both group and individual, hands-on training in the latest technology, tools, and systems used at our institution. [Read more...]
| Service Hours: Monday - Friday: 8a.m. - 5p.m. |
Phone: 210-486-0712 |
Email: |
In Person: |
The Student Mega Lab provides SAC students the space and resources to complete class work. Staff with specialized knowledge of operating system and key software applications are on hand to assist students with troubleshooting needs. [Read More...]
Fall & Spring Service Hours: 8:00 a.m.-6:00 p.m., Mon-Thurs
8:00 a.m. - 5:00 p.m., Friday
Summer Service Hours: 7:00 a.m.-7:00 p.m., Mon-Thurs
Phone: 210-486-0160
Email: sac-megalab@alamo.edu
In Person: Moody Learning Center-502 (5th Floor)
Our Office of Technology Services Instructional Innovation Center exists to provide support to
facilitate learning, growth, and development of the faculty and staff at San Antonio College.
In-person and online technology training workshops are available for faculty and staff on a
monthly basis. Workshops and training sessions range from basic to advanced technical
offerings.
The Student Mega Lab provides students with computer use and support at San Antonio College. In-person and online technology training workshops are available for students on our monthly calendar. Workshops and training sessions range from basic to advanced technical skills.
Student Computer Training Workshops
Low-Cost Internet and Devices
Programs are available to bridge the digital divide by providing Alamo Colleges students and employee with low-cost Internet Service. Visit the link below for additional information:
Service CatalogBrowse the OTS Service Catalog by User Category or search our comprehensive A-Z index for easy access to IT services and expertise available to the San Antonio College community. |
SAC Tech Essentials
OTS News and Events
Recent News
Contact Us
Usha Venkat:
Director of Information Technology
uvenkat@alamo.edu
Location:
Moody Learning Center - 709C
210-486-0030
Technical Problems?
210-486-0777
sac-helpdesk@alamo.edu
