QM Peer Review Process
Pre-requisites for a QM Review:
1. Successfully complete the Faculty Online Certification training and Online Canvas Training available through San Antonio College, Instructional Innovation Center office (MLC 712).
2. Complete the Applying the Quality Matters Rubric (APPQMR) training. These are scheduled and last a full day (8 hours) for F2F or 2 weeks if you register for the training online. This training is required for everybody who wants a course reviewed. As a part of the training, you will also receive a QM Rubric Workbook.
3. Develop and teach a course online for at least 2 semesters before you become certified as a QM peer reviewer.
NOTE: For those interested in becoming peer reviewers, after successful completion of the APPQMR training, contact the SAC QM Coordinator, Lisa Ratliff-Villarreal @ (210) 486-0991 or email @ email@example.com for more information on becoming a peer reviewer.
STEP ONE: Self-Assessment Readiness:
Quality Matters offers a Blended/Online Course Readiness Self-assessment Tool that provides faculty (Course Representative) with a checklist of specific elements to ensure quality in the design of blended/online courses. This checklist is seen, used and retained by the instructor only. It evaluates only the design of the course and not the course content.
Quality Matters provides a web based self-review system to do a thorough self-assessment:
1. Access http://qmprogram.org/myqm.
2. Select “Need an Account” to create a MY QM account.
3. Once you complete step two, you will receive an email confirming the creation of your My QM account.
4. Follow the instructions, login to My QM. Your username is your email address.
5. Once you log in, select the Higher Education tab at the top of the page.
6. Select “Start a Self-Review” link.
7. Enter a title for your course review. For example, you can use your course name, course number and the date of your review.
8. Using the form, conduct a review of your course. You can save the form at any time. To save, select the Save Self Review button.
9. Revise your course based on your self-assessment.
Pre-requisites for the Peer Reviewer Certification (PRC) Course:
1. Successfully complete the Self-Review, Self-Assessment Tool available on the MyQM Website.
STEP TWO: Informal Faculty Peer Review
After you complete the Online Course Readiness Self-assessment process and are ready for the Informal Faculty Peer Review process, contact the College QM Coordinator to request an Informal Review of your course. Once this is completed, our College QM Coordinator will assist you with the coordination of an informal review by recruiting an Instructional Designer and a Certified Peer Reviewer to informally review your course.
Informal course reviews are completed on existing online or hybrid courses. The proposed course should meet the following criteria:
• The method of instructional delivery is 100% online or a hybrid course in the Banner registration system.
• The course has been taught online at least twice.
1. Contact the QM Coordinator at San Antonio College to share interest in the informal peer review process.
2. Complete in the Informal QM Review Application form and submit. The form is available on the San Antonio College Quality Matters website: www.alamo.edu/sac/QM.
3. Faculty/Course developer will also be requested to complete a Course Worksheet, available within MyQM site for use by the Informal Peer Reviewer team.
4. Once a request is received, the faculty/course developer representing the course for review will be contacted by the Coordinator of Quality Matters at San Antonio College to schedule an initial consultation meeting with Peer Faculty and/or Instructional Designer to discuss the design of the course, including any specific areas that the faculty would like feedback on, and what standards are used in a Quality Matters review. Informal Peer Review can take from one to four weeks or an average of 15 hours to complete.
5. Contact our Instructional Innovation Center for Instructional Design support and/or to seek assistance in making a copy of your course available for your informal peer reviewers.
6. Once the informal peer review is completed, the QM Coordinator will schedule a meeting with the faculty/course developer and peer reviewers to discuss course design feedback.
STEP THREE: Formal Faculty Peer Review
Once a course is reviewed through an informal peer review, the faculty developer/course representative may wish to contact our College QM Coordinator to discuss options for a formal peer review through Quality Matters™ subscriber managed review process. Formal reviews are designed for mature courses that have been taught at least twice previously and/or for courses that are fully developed online (including blended formats) such that reviewers can see all evaluated components. This process will follow a QM peer review prescribed process and will involve a team of three certified reviewers (Master Reviewer, Peer Reviewer, and Subject Matter Expert) to provide feedback and evaluation of the course within the framework of the Quality Matters™ Rubric. Courses meeting the rubric standards at a level of 85% or higher, receive QM recognition and certification.
1. As a faculty, if you are interested in the formal subscriber managed peer review process, please contact our College QM Coordinator.
2. Just prior to the review begin date you will be asked to fill out a Course Worksheet available within the MyQM site. This is where you tell the reviewers certain things about your course, such as listing the course objectives, describing where certain policies, can be found, information about your learning materials, etc. There is a sample course sheet on the “MyQM” site:
i. Sign into MyQM
ii. Click the Higher Education tab (at top)
iii. Click the Course Review Management System tab (at top)
iv. Select the Work on your Course Worksheet link.
v. Reference Only: Sample Course Worksheets is available for your use.
3. When the formal Review Team Chair contacts you about your availability for a Pre-Review conference you provide that information. He/she will then contact the team about the best date and time for a Pre-Review conference and it will be scheduled and held. Most Pre-review conferences take about 25-30 minutes and can be held via phone, Skype, a web conferencing system, etc.
4. The review is conducted and you make yourself available for answering questions, etc. during the review period. The review period is usually 3 or 4 weeks long.
5. A mandatory post-review conference is held among the Review team – Faculty/Course Representatives do not participate in the post-review.
6. The review is completed with results and a full report. Both the Faculty/Course Representative and the College QM Coordinator will receive a copy of the report. QM sends a post-review survey.
7. Upon successful completion of this process the QM logo goes next to your course on the schedule page (with a legend explaining what it means). You are also added to the SAC QM web page – www.alamo.edu/sac/QM where we celebrate successful national QM reviews. You are free to use the QM logo to promote your course in any way you wish. Each semester the QM Coordinator also report a list of successful QM Reviews to our SAC College Executive Team.
QM Points of Contact:
Lisa Ratliff-Villarreal- SAC QM Coordinator (210) 486-0991; firstname.lastname@example.org
Usha Venkat – Information Technology Director (210) 486-0782; email@example.com
Heather Cura – Instructional Technology Support (210) 486-0044: firstname.lastname@example.org