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NVC : Contact Us

Contacts and Hours

Hours of Operation

Student Success Services

Hours from Dec. 15 - 19, 2025

  • Monday-Friday: 8:00 a.m. - 5:00 p.m.

Upcoming Closures:

Winter Break (Closed with Limited Services*)
Monday, Dec. 22, 2025 - Sunday, Jan. 4, 2026

*Student Services will be open 9 a.m. - 2 p.m. on Friday, Dec. 26 and Monday-Tuesday, Dec. 29-30, 2025. This includes the Welcome Center, Enrollment, Registration, Advising, Financial Aid, and Business Services. All services will operate from the Desert Willow Welcome Center (DWWC).

Dr. Martin Luther King, Jr. Day (College Closed)
Monday, Jan. 19th, 2025

Library

Click Here for the Library WebpageVista Veterans Library
Study Resources in RLC-113

College Directory

View the Northwest Vista College Directory

Important Contacts

Alamo Colleges Police Department

Non-Emergency
210-485-0099 (24-hour dispatch)

EMERGENCY
210-485-0911

Student Hotline:
Local:
210-212-5266
Toll Free: 
1-844-202-5266

Student Hotline Hours:

  • Monday – Thursday 8 am to 7 pm
  • Friday 8 am to 5 pm
  • Every Saturday 9 am to 1 pm

Weather Line
210-485-0189

IT & HELP DESK
210-486-4777
nvc-helpdesk@alamo.edu

Frequently Used Email Addresses

Admissions & Records: nvc-admissions@alamo.edu

Financial Aid: dst-sfs@alamo.edu

Graduation: nvc-graduation@alamo.edu

International Students: nvc-intl@alamo.edu

Technology Helpdesk: nvc-helpdesk@alamo.edu

Business Office: DST-NVCBO@alamo.edu

Winter Break Hours

Winter Break (Limited Services*)
Monday, Dec. 22, 2025 - Sunday, Jan. 4, 2026

*Student Services will be open 9 a.m. - 2 p.m. on Friday, Dec. 26 and Monday-Tuesday, Dec. 29-30, 2025. This includes the Welcome Center, Enrollment, Registration, Advising, Financial Aid, and Business Services. All services will operate from the Desert Willow Welcome Center (DWWC).

Device Checkout
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Laptops are available for students.

Loaner laptop computers are available for immediate checkout to assist students, while equipment lasts and is available.

Click Here for Laptop Checkout Information

Information Technology Services (ITS) Support

Alamo Colleges District ITS Helpdesk

For assistance with accessing ACES or technical support, contact the District ITS helpdesk.

Local: 210-485-0555 (select option 3)

Toll Free: 866-493-3947

Email: helpdesk@alamo.edu
District ITS Helpdesk Hours of Operation

Regular Hours
(August–May)
Monday–Friday: 8 a.m.–12 a.m. (midnight)
Saturday: 8 a.m.–9 p.m.
Sunday: 11 a.m.–12 a.m. (midnight)

Summer Hours
(June–July)
Monday–Thursday: 7 a.m.–11 p.m.
Friday: 7 a.m.–8 p.m.
Saturday: 9 a.m.–8 p.m.
Sunday: 11 a.m.–11 p.m.
 
College ITS Helpdesks

For equipment rentals, computer lab and printing, and other college ITS resources, students may call their home college ITS helpdesk.

Northeast Lakeview College ITS Helpdesk

210-486-5777

Northwest Vista College ITS Helpdesk

210-486-4777

Palo Alto College ITS Helpdesk

210-486-3777

San Antonio College ITS Helpdesk

210-486-0777

St. Philip's College ITS Helpdesk

210-486-2777
College ITS Helpdesk Hours of Operation

Regular Hours
(August–May)
Monday–Friday: 8 a.m.–5 p.m.

Summer Hours
(June–July)
Monday–Thursday: 8 a.m.–5 p.m.

Search Alamo Colleges District Directory