Contacts and Hours

COVID-19 Incident Reports

COVID-19 Incident Report Process Update

Click Here for the COVID-19 Incident Report Form

REPORT EACH and EVERY potential exposure, confirmed exposure, positive test result, and onset of COVID-19 symptoms is IMMEDIATELY, whether the affected person (individual who has been exposed to COVID-19, tested positive for COVID-19, or is exhibiting COVID-19 symptoms) has been onsite at NVC or is working/learning remotely. Reports need to be submitted for employees working onsite or remotely, students learning onsite or remotely, vendors onsite within the past two weeks, and community members or others onsite within the past two weeks.

ANYONE can submit a report. It is preferable for the affected person to submit a report, but anyone can submit a report regarding an affected person. The MOST IMPORTANT thing is that a report is submitted IMMEDIATELY.

It is CRITICAL that a report is made whether the affected person has been onsite or remote (vendors, community members, or others onsite within the past two weeks) for several reasons.

  • Access requests and access lists are reviewed before submission to verify that no one on the list is an affected person.
  • Reports involving individuals who have been onsite trigger several follow-up actions, including close contact identification, disinfection of physical spaces, Risk Management follow-up, quarantine timeframes, access schedules, notifications, etc.
  • Reports involving individuals who have not been onsite trigger several follow-up actions, including Risk Management follow-up, quarantine timeframes, access schedules, notifications, etc.

 

FOLLOW-UP INSTRUCTIONS FOR AFFECTED PERSONS FOLLOWING REPORTING

  • Employees should stay home, notify their supervisor, and RESPOND to any phone calls or messages from Garvin Dansby, NVC coordinator of College Risk Management, the NVC Risk Management team, and Alamo Colleges District Enterprise Risk Management.
  • Students should stay home, notify their instructor, and RESPOND to any phone calls or messages from Garvin Dansby, NVC coordinator of College Risk Management, NVC Risk Management team, and Alamo Colleges District Enterprise Risk Management.
  • Employees working onsite and students attending classes onsite – DO NOT come to campus until officially released to do so by Risk Management.

RESPOND to all requests for follow-up information from Risk Management.

Contact Garvin Dansby, Coordinator of College Risk Management, for questions at gdansby3@alamo.edu.

Important Contacts

Alamo Colleges Police Department

Non-Emergency
210-485-0099 (24-hour dispatch)

EMERGENCY
210-485-0911

Student Hotline:
Local:
21ALAMO (210-212-5266)
Toll Free: 
1-844-20ALAMO (1-844-202-5266)

Student Hotline Hours:

  • Monday – Thursday 8 am to 7 pm
  • Friday 8 am to 5 pm
  • Every Saturday 9 am to 1 pm

Weather Line
210-485-0189

IT & HELP DESK
210-486-4777
nvc-helpdesk@alamo.edu

Hours of Operation

Hours are subject to change - please check regularly.

Student Success Services

On Campus Hours (FALL 2022)

  • Monday - Wednesday: 8:00 am-6:00 pm
  • Thursday: 8:00 am-7:00 pm
  • Friday:  1:00 pm-5:00 pm
  • First Saturday of every month: 9:00 am-1:00 pm

Upcoming Closures:

  • Tuesday, Dec. 20, 2022 - Monday, Jan. 2, 2023
    College Closed for the Winter Break

Available Services

Welcome and Admissions Center

On Campus Hours (FALL 2022)

  • Monday - Wednesday: 8:00 am-6:00 pm
  • Thursday: 8:00 am-7:00 pm
  • Friday:  1:00 pm-5:00 pm
  • The first Saturday of every month 9:00 am-1:00 pm
Advising

On Campus Hours (FALL 2022)

  • Monday - Wednesday: 8:00 am-6:00 pm
  • Thursday: 8:00 am-7:00 pm
  • Friday:  1:00 pm-5:00 pm
  • The first Saturday of every month 9:00 am-1:00 pm
Advocacy and Counseling

Huisache Hall, room HH-101

On Campus Hours (FALL 2022)

  • Monday - Thursday: 8:00 am-7:00 pm
  • Friday:  8:00 pm-5:00 pm
  • The first Saturday of every month 9:00 am-1:00 pm

To make an appointment, please email us at nvc-advocacyctr@alamo.edu or call 210-486-HELP (4357)

Business Office

On Campus Hours (FALL 2022)

  • Monday - Wednesday: 8:00 am-6:00 pm
  • Thursday: 8:00 am-7:00 pm
  • Friday:  1:00 pm-5:00 pm
  • The first Saturday of every month 9:00 am-1:00 pm

To contact the Business Office, please email us at dst-vbo2@alamo.edu or call 210-212-5266.

Disability Services

On Campus Hours (FALL 2022)

  • Monday - Wednesday: 8:00 am-6:00 pm
  • Thursday: 8:00 am-7:00 pm
  • Friday:  1:00 pm-5:00 pm
  • The first Saturday of every month 9:00 am-1:00 pm

For more information contact us: nvc-access@alamo.edu or call 210-486-4466

Financial Aid

On Campus Hours (FALL 2022)

  • Monday - Wednesday: 8:00 am-6:00 pm
  • Thursday: 8:00 am-7:00 pm
  • Friday:  1:00 pm-5:00 pm
  • The first Saturday of every month 9:00 am-1:00 pm

For questions, please email us at nvc-sfa@alamo.edu or call 210-212-5266

Student Life

On Campus Hours (August 2022)

  • Monday-Thursday 8:00am-7:00pm
  • Friday 8:00am-5:00pm

To make an appointment, please contact Marie Morgan at mmorgan66@alamo.edu or call 210-486-4009

Records and Residency

On Campus Hours (FALL 2022)

  • Monday - Wednesday: 8:00 am-6:00 pm
  • Thursday: 8:00 am-7:00 pm
  • Friday:  1:00 pm-5:00 pm
  • The first Saturday of every month 9:00 am-1:00 pm

For questions, please contact the Records Office at 210-21-ALAMO or email us at nvc-records@alamo.edu

Testing Center

On Campus Hours (FALL 2022)

  • Monday - Wednesday: 8:00 am-6:00 pm
  • Thursday: 8:00 am-7:00 pm
  • Friday:  1:00 pm-5:00 pm
  • The first Saturday of every month 9:00 am-1:00 pm
Veteran Services

On Campus Hours (FALL 2022)

  • Monday - Wednesday: 8:00 am-6:00 pm
  • Thursday: 8:00 am-7:00 pm
  • Friday:  1:00 pm-5:00 pm
  • The first Saturday of every month 9:00 am-1:00 pm

Phone: (210) 486-4417

Email: nvc-veterans@alamo.edu

Student Services are in DWWC (NOT CCC)

Student Services are now located in the Desert Willow Welcome Center (DWWC) including admissions, advising, and more. They are no longer located in Cypress Campus Center (CCC).

Click here for a campus map to locate DWWC

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Library

Fall Hours

  • Monday-Thursday 7:30am-8:30pm
  • Friday 7:30am - 4:00pm
  • Saturday 8:30am - 2:30pm

Click Here for the Library Webpage

Vista Veterans Library
Study Resources in RLC-113

 

College Directory

View the Northwest Vista College Directory

Information Technology Services (ITS) Support

Alamo Colleges District ITS Helpdesk

For assistance with accessing ACES or technical support, contact the District ITS helpdesk.

Local: 210-485-0555 (select option 4)

Toll Free: 866-493-3947

Email: helpdesk@alamo.edu

District ITS Helpdesk Hours of Operation

Regular Hours
(August–May)
Monday–Friday: 8 a.m.–12 a.m. (midnight)
Saturday: 8 a.m.–9 p.m.
Sunday: 11 a.m.–12 a.m. (midnight)

Summer Hours
(June–July)
Monday–Thursday: 7 a.m.–11 p.m.
Friday: 7 a.m.–8 p.m.
Saturday: 9 a.m.–8 p.m.
Sunday: 11 a.m.–11 p.m.

 
College ITS Helpdesks

For equipment rentals, computer lab and printing, and other college ITS resources, students may call their home college ITS helpdesk.

Northeast Lakeview College ITS Helpdesk

210-486-5777

Northwest Vista College ITS Helpdesk

210-486-4777

Palo Alto College ITS Helpdesk

210-486-3777

San Antonio College ITS Helpdesk

210-486-0777

St. Philip's College ITS Helpdesk

210-486-2777

College ITS Helpdesk Hours of Operation

Regular Hours
(August–May)
Monday–Friday: 8 a.m.–5 p.m.

Summer Hours
(June–July)
Monday–Thursday: 8 a.m.–5 p.m.

Employee Directory

Low Cost Internet Information

Affordable internet solutions are available.

Programs are available to bridge the digital divide by providing students and employees low-cost internet service.

Click Here for Low Cost Internet Information

 

Frequently Used Email Addresses

Admissions & Records: nvc-admissions@alamo.edu 

Financial Aid: dst-sfs@alamo.edu

Graduation: nvc-graduation@alamo.edu 

International Students: nvc-international@alamo.edu   

Technology Helpdesk: nvc-helpdesk@alamo.edu

Business Office: dst-vbo2@alamo.edu