Website Help

Do you need help with our website?

Do you need help with something else?

The Alamo Colleges District has made some temporary changes to the way we provide instruction and operate in light of the growing concerns related to the coronavirus.

During this challenging time, it’s especially important for us to be responsive to your needs. Below are ways you can contact us as we work remotely to serve you.

 

Admissions, Business Office Student Financial Aid

Student Hotline
Local 21ALAMO (210-212-5266)
Toll Free 1-844-20ALAMO (1-844-202-5266)

Student Hotline Hours- Monday – Friday 8 a.m. - 5 p.m.

ACES & Technical Support

District Helpdesk Information

Phone: 210-485-0555 Option 4
Out of Town Students: 866-493-3947 (toll free)
Email: helpdesk @alamo.edu

Hours of Operation

Monday - Friday 8:00 a.m. - 12:00 a.m.
Saturday 9:00 a.m. - 9:00 p.m.
Sunday 11:00 a.m. - 12:00 a.m.

Caller Checklist

When calling, please have the following information readily available

  • Last four digits of SSN
  • ACES ID
  • Date of Birth
  • Banner ID

 

College Helpdesks

 

San Antonio College Helpdesk
210-486-0777

St. Philip's College Helpdesk
210-486-2777

Palo Alto College Helpdesk
210-486-3777

 

Northwest Vista College Helpdesk
210-486-4777

Northeast Lakeview College
210-486-5777

 

Emergency Contacts

Emergency Number:
210-485-0911

24-Hour Dispatch:
210-485-0099

Fax:
210-485-0095

Weather Line:
210-485-0189

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