Frequently Asked Questions

Find answers to the most common questions about ATI programs, admissions, costs, and student support.

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Admissions & Enrollment Financing and Financial Aid Attendance Requirements
Class Information Certificates & Outcomes Payment & Refund Policies Learner Support Services

 

Admissions & Enrollment

Are there admission requirements?

Most ATI programs are open to individuals who are 18 years or older, have a valid photo ID, are willing to complete required assessments, and are committed to completing their program. For grant-funded programs, applicants may have additional eligibility requirements.

Why are assessments required?

Assessments are used to determine a learner’s starting academic level, guide placement into the appropriate program, and measure progress over time. They also support the development of an individualized success plan.

Do I need a high school diploma to enroll?

Learners are not required to have a high school diploma to begin Adult Education, ESL, or GED® preparation. However, a high school diploma or GED is required for most career certification programs.

How do I get started?

Getting started is easy. Simply fill out our form with a few details, and a member of our Admissions Team will be in touch with you within the next 24 - 48 hours.

Get Started

Who do I contact for admissions questions?

Contact our Admissions Office by phone at:  210-485-0500 or by email at: dst-aceadmission@alamo.edu

 

Financing and Financial Aid

How much do the programs cost?

Tuition varies by program. Reference the program pages for tuition information.

Are textbooks and supplies included?

Textbooks and supplies are included in most ATI program tuition costs. Reference the program-specific website pages to learn more.

Is financial aid available?

Applicants may qualify for funding through programs such as Adult Education and Literacy, SA Ready to Work San Antonio, Texas Public Education Grant for Continuing Education, or scholarships. Contact our Admissions Office to learn more and get started on the application process for financial support

Admissions Form

Are payment plans available?

Payment plans are available for eligible charges and vary depending on the length of the course and total balance. Plans are available to students with a minimum of $440.00 in eligible charges.

Please visit the ATI  Payment Plan tab on our District Business Office page. For payment assistance please call 210-21ALAMO (210-212-5266).

Additional information can also be found in the PAYMENT & REFUND POLICIES section of this FAQ.

 

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Are there Attendance Requirements?

Most programs require learners to maintain a minimum of 80 percent attendance in order to successfully complete the course.

Some programs may require additional hours to meet certification or licensing requirements.

 

Find Your Program

 

Class Information

Where are classes held?

Classes are offered online, in person, and in hybrid formats. In-person classes are available at multiple locations, including the Greater Kerrville Center, Eastside, Southside, and Westside Education and Training Centers, the Workforce Center of Excellence, and Northeast Lakeview College in New Braunfels.

When are classes offered?

Classes are offered during the day, evening, and weekends to accommodate a variety of schedules.

 

Certificates & Outcomes

Will I earn a certificate?

Depending on the program, learners may earn an industry-recognized certification, a certificate of completion, or Continuing Education Units (CEUs) upon successful completion.

 

Payment & Refund Policies

When is payment due?

Payment is required within three days of registration. If a learner registers within three days of the class start date, payment is due immediately.

A learner’s seat is not reserved until payment is completed. If all seats get reserved before you process your payment, or if you fail to pay by the deadline, you may be removed from the course.

Are payment plans available?

Payment plans are available for eligible charges and vary depending on the length of the course and total balance. Plans are available to students with a minimum of $440.00 in eligible charges.

Please visit the ATI Payment Plan tab on our District Business Office page. For payment assistance, please call 210-21ALAMO (210-212-5266).

What is the refund policy?

Learners who withdraw prior to the first day of class will receive a full refund. Learners who withdraw after the class has begun are not eligible for a refund.

If a course is canceled due to low enrollment, learners will receive a full refund. Refunds are typically processed within seven to ten business days.

 

Learner Support Services

What support services are available?

ATI provides career navigation, academic support, job readiness training, and ongoing guidance to help learners succeed in their programs and transition into the workforce.

What if I don’t have internet access or a computer?`

Learners may be eligible for access to loaner laptops and can also access low-cost internet access, no in-home Wi-Fi modem fee, no deposits, no installation fees, and no term commitments for qualifying households.

ATI assigned Success Coaches to assist learners in accessing the support they need to be successful in class.

HB-08 Licensing Requirement

ATI programs may lead to an occupational license for which a prior criminal history may make a learner ineligible. For more information, please visit: https://www.alamo.edu/hb1508