Last Updated: 9/7/21
COVID-19: Return to Campus Employee Plan
Please take the time to review this information and familiarize yourself with the resources, plans, and support available to help you prepare for the Fall semester. College-specific plans will provide more detail for each specific campus.
The key consideration for decision-making is the safety of students and employees. Student success and completion remain key priorities. With safety as our top priority, we are implementing phased-in return to campuses for Fall 2021.
Fall 2021 - Highlights of the Return to Campus Employee Plan
For the Fall 2021 semester, our colleges and offices will continue to be open and the fall semester will begin on Monday, Aug. 23, as planned. However, there will be some changes in effect for the first two weeks of the semester while we continue to monitor the status of the COVID-19 Delta variant surge, along with city, county, state, and CDC recommendations.
|View the COVID-19 Return to Campus Plan Threat Levels Chart||View the Return to Campus Employee Guide|
The #AlamoTogether Pledge
Protect Ourselves and Our Alamo Colleges Family
The Alamo Colleges District requires employees, students and visitors to comply with the following measures to protect public health and safety, in accordance with our public health and safety procedure. View procedure C.2.19 »
Effective Sept. 1, 2021, all employees, students and vendor personnel who are scheduled to regularly work or attend classes at an Alamo Colleges District site that provides onsite COVID-19 screening are required to complete a COVID-19 Screening (PCR test) each week. This screening effort provides early identification and quarantine of infections.
- In order to avoid false positives, individuals who have had COVID-19 within the past 90 days should not test. These individuals should report the reason for not completing a COVID-19 Screening Test to their campus Risk Coordinator.
- All weekly COVID-19 screening (PCR testing) will be conducted onsite by Community Labs at each of the colleges, DSO and St. Philip's College - Southwest Campus. Screening (PCR testing) takes place during scheduled hours, or as arranged by campus administration for High School Programs students.
Information and Instructions
|View Video about the Process||Pre-register for COVID-19 Screening (PCR Test)|
COVID-19 Screening Hours of Operation & Locations
District Support Office
Northeast Lakeview College
Northwest Vista College
|Palo Alto College
Student Center - Room 130
Monday: 8 a.m.-noon
Tuesday: 3-7 p.m.
Thursday: 8 a.m.-noon
Friday: 9 a.m.-1 p.m.
St. Philip's College
Southwest Campus - Building 1
San Antonio College
- Health screenings, including temperature checks, are required upon arrival to any Alamo Colleges District location.
- Once passing the screening, you will be supplied a wristband to wear and indicate you are approved to be on-site.
Everyone is asked to perform a self-assessment before visiting ACD facilities.
If you are have experienced any of the following symptoms or situations, please remain at home and contact your instructor or supervisor if you are expected on campus:
- Upon notification of exposure to COVID-19 or a positive COVID-19 test result, complete the COVID-19 Incident Reporting Form immediately and do not access campus.
- We will work with you to complete the incident report process, including the identification of close contacts and a disinfecting plan.
At the Alamo Colleges District, all students, faculty, and staff are strongly encouraged to get vaccinated.
Get dates, times, locations, and information about the Student COVID-19 Vaccine Recognition Program.
The CDC recommends the use of cloth face coverings (“masks”) in public and at institutions of higher education, in particular, to slow the spread of the virus and help persons who may have the virus and do not know it from transmitting it to others.
Employees are strongly encouraged, but not required to wear masks upon entry to the worksite.
The Alamo Colleges District (ACD) is limiting building access to essential employees only. Employees need supervisor permission prior to arrival to be at any ACD location.
DPS Dispatch has a list of essential employees; supervisors know how to update the list with DPS. Employees without proper ACD ID must wait for a uniformed officer to verify ID by a TX driver’s license or other government ID. Employees with keys to exterior doors must NOT use them and are to follow this protocol.
Deer Oaks Employee Assistance Program Is Here To Help
The Deer Oaks Employee Assistance Program (EAP) is a resource program available to help employees through stressful situations and events. If you need help managing your stress and anxiety during these uncertain times or just someone to talk to, Deer Oaks, your Employee Assistance Program (EAP) can help!
Deer Oaks EAP is available to all full-time staff and faculty year-round to provide free and confidential assessments, counseling, and educational resources.
Effective immediately, part-time faculty and staff, including work-study student employees, will have access to Deer Oaks services until August 31, 2021.
If you or a family member are struggling with stress or anxiety, or just want some practical advice on health or the mind-body connection, contact Deer Oaks by calling 866-327-2400.
Alamo Colleges will provide full-time staff, faculty and adjuncts with a monthly telecommunication allowance of $60 for cellular and internet service.
Eligible part-time employees will receive a monthly telecommunication allowance of $30. The allowance will remain in place for the duration of the current remote working and teaching environment.
The allowance will be paid once a month as part of your paycheck on the 15th of each month. The first installment of the allowance will be paid on your April 15 check.
If you have challenges related to equipment or internet access, please contact your supervisor for assistance.
Alamo Colleges Family Helping Families Emergency Relief Fund
To support our Alamo Colleges family through this crisis, the Alamo Colleges District has established a COVID-19 Family Helping Families Emergency Relief Fund to provide emergency funds for our employees who are in need of assistance.
The application to the Emergency Relief fund can be found in the Employee Tab in ACES.
If you’re interested in donating to the fund, please click the link below.
COSA and Bexar County Housing/Rental Assistance Programs Available
COSA Housing/Rental Assistance
San Antonio residents experiencing emergency and hardship can access several resources available through the City of San Antonio Fair Housing/COVID-19 Emergency Assistance Program. One of those resources is the Emergency Rent & Mortgage Assistance program.
To qualify for the program, applicants must:
For questions and more information about the program:
|Bexar County Temporary Rental Assistance Measure (TRAM)
We have had a lot of ups and downs in the last few months. Such change and uncertainty can create stress and, as a result, we may suffer more headaches, have trouble sleeping and struggle with depression. However, if you take steps to stay healthy, you’ll be better equipped to manage stress.
Try these tips for coping with stress:
- Eat well. When you eat healthy foods, you get the nutrition and energy you need to feel good physically, which can help you feel good mentally and emotionally.
- Get adequate sleep. When at rest, your brain helps you process new experiences and challenges.
- Relax through movement. Since change and stress go hand in hand, practice relaxation techniques such as meditation, yoga, progressive muscle relaxation, nature walking or other stress-reducing tactics.
Here are some tips to help you Prepare, Engage, and Support our commitment to Students First.
Leading a Remote Team
These tips will help you stay engaged, communicate with your teams and stay aligned to working and leading in a remote environment.
Below are links, documents, and guides to help you as we transition to working remotely. For overall information about COVID-19 go to alamo.edu/coronavirus.
You can find this information also on AlamoShare. Go to the Employee Portal for other available employee services.
There are faculty resources through Keep Teaching for transitioning to remote instruction.
Find information for:
|AlamoShare||Adobe Creative Cloud||Canvas|
|Cybersecurity||Employee Directory||IT Services|
|Keep Teaching||MediaSite||Remote Desktop Connection|
|Zoom for Canvas|
|How to Log into Alamo Share|
|Accessing Adobe Creative Cloud via Application|
|Accessing Adobe Creative Cloud via Website|
|Accessing your Canvas Course|
Ten Cybersecurity Best Practices
With many employees working remotely, following these ten best practices will keep our data and ID’s safe.
1. Protect your data
Avoid sharing personal information like your Social Security or credit card number when answering an unsolicited email, phone call, text message or instant message. Cybercriminals can create email addresses and websites that look legitimate. They can fake caller ID information and often use a variety of questions and approaches to obtain information that will help them gain access to a company’s financial accounts and transfer funds to a bank account that they control.
It’s important not to leak data, sensitive information or intellectual property. If you share a picture online that shows a whiteboard or computer screen in the background, you could accidentally reveal proprietary information. Also, respect the intellectual property of other companies. Even if it’s accidental, sharing or using the IP or trade secrets of other companies could get both you and your company into trouble.
2. Avoid pop-ups, unknown emails and links
Beware of phishing. Phishers try to trick you into clicking on a link that may result in a security breach. Be cautious of links and attachments in emails from senders you don’t know. Follow this rule—never enter personal or company information in response to an email, pop-up webpage, or any other communication you didn’t initiate. Phishing can lead to identity theft. It’s also the way most ransomware attacks occur.
3. Use strong password protection and authentication
Strong, complex passwords can help stop cyber thieves from accessing ACD information. If a cybercriminal figures out your password, it could give them access to the ACD’s network. A strong password contains at least 10 characters and includes numbers, symbols, and capital and lowercase letters. You also should change your passwords regularly.
4. Connect to secure Wi-Fi
When you’re working remotely, you can help protect data by using a virtual private network (VPN), if your company has one. A VPN is essential when doing work outside of the office. Some VPNs are safer than others. If your company has a VPN it trusts, make sure you know how to connect to it and use it
5. Enable firewall protection at work and at home
Having a firewall for your home network is a first line of defense in helping protect data against cyberattacks. Firewalls prevent unauthorized users from accessing your websites, mail services, and other sources of information that can be accessed from the web.
6. Invest in security systems
All of the devices you use at home should have the protection of strong security software. Alert the IT department or Information Security manager if you see anything that might indicate a security issue. There may be a flaw in the system that the company needs to patch or fix. The quicker you report an issue, the better.
7. Install security software updates and back up your files
Keep your security software, web browsers, and operating systems updated with the latest protections, Anti-virus and anti-malware protection are frequently updated to respond to new cyberthreats. If ACD sends out instructions for security updates, install them right away. Secure and back up files in case of a data breach or malware attack. Contact IT if you need to know how to back up your data.
8. Talk to the IT department
Reach out to your IT support team about information security. It’s a good idea to work with this department if something like a software update hits a snag. Don’t let a simple problem become more complex by attempting to “fix” it. If you’re unsure, IT can help. It’s also smart to report security warnings from your internet security software to IT. They might not be aware of all threats that occur.
Beware of tech support scams. You might receive a phishing email from someone claiming to be from IT. The goal is to trick you into installing malware on your computer or mobile device or providing sensitive data. Don’t provide any information. Contact the IT department right away.
9. Use third-party controls
It’s common for data breaches to begin from within companies. That’s why organizations limit employee access to customer and client information. Be sure to implement and follow ACD rules about how sensitive information is stored and used.
10. Embrace education and training
Your responsibilities include knowing your company’s cybersecurity policies and what’s expected of you. If you’re unsure about a policy, ask. Follow ACD’s Acceptable Electronic Use (AEU) policy. Be sure to use authorized applications to access sensitive documents.
|Access list of employee contact information|
|Alamo Colleges District IT Knowledge Base|
|Information Technology Help Guides (AlamoSHARE Access Required)|
|Resource site for faculty transitioning to remote instruction|
|Creating your Mediasite Profile|
|Downloading Mediasite Desktop Recorder|
|Mediasite Manual for Alamo Colleges|
|How to connect to your work desktop remotely|
|How to VPN into Alamo Colleges Network|
|Creating a Zoom Account|
|Zoom Video Support Resources|
|Creating a Personal Link|
|Scheduling a Zoom Meeting|
|Updating Personal Meeting ID|
|Launching a Zoom Meeting for the First Time|
|Screen Steps Guides|
|Web Conferencing Best Practices|
|Inviting People To A Zoom Meeting|
|Sharing Your Screen or Other Applications|
|Sharing Your Video Camera Within Zoom|
|Using Waiting Rooms|
|Zoom-Bombing Prevention Seminar|
|Keeping Uninvited Guests Out|
|Zoom in Canvas|
|Activating Zoom in Canvas|
|How to Join a Zoom Meeting - Canvas Student|
|Creating Zoom Account in Canvas|
|How to Change Your Time Zone in Canvas|
|Scheduling a Zoom Meeting in Canvas|
|How to Join a Zoom Meeting - Canvas Student|
Virtual Backgrounds for Zoom