Experience the Alamo Colleges District Current Students Police Department Join Alamo Colleges PD Dispatcher

DISPATCHER

QUALIFICATIONS

Required Licenses and Certifications:

  • The position requires certification by the Texas Commision on Law Enforcement (TCOLE) within one year from the date of appointment.

 

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Knowledge of:

  • Knowledge of two-way radio communication, computer data entry/retrieval, general clerical functions (filing, typing, copying, telephone etiquette), and English grammar/spelling.
  • Skill in effective verbal communication and is using a computer keyboard.
  • Ability to speak with a clear speaking voice; to take detailed messages; to use a computer keyboard; to maintain detailed records, and to keep composure under stressful situations.

 

BECOMING A DISPATCHER

  • This role reports to the District Department of Public Safety.

    1. Communicates, via two-way police radio and telephone, to dispatch Alamo Colleges
      District’s police and security officers to any campus or district location upon request.
    2. Assists callers and visitors with district police tickets, appeals, police report copies, and
      general information; clears student records in system
    3. Prepares log sheets of all incoming and outgoing calls and radio traffic.
    4. Keeps daily police and daily towed log blotters; records DPS reports and case numbers.
    5. Uses National Law Enforcement Telecommunications System to check on criminal records and backgrounds; enters stolen vehicles and information concerning suspects.
    6. Handles lost property; assigns case numbers; attempts to identify and contact owner.
    7. Prepares dispatch schedules and memos; maintains daily towing blotter.
    8. Serves as dispatch coordinator.
    9. May issue temporary parking permits.
    10. May perform general clerical duties.
    11. Performs other duties as assigned.

  • Education:

    • Graduation from high school or equivalent (GED)

    Preferred Education:

    • Some college
    • Formal training program after high school of approximately one year in duration and one year of related job experience
    • One year of experience including some experience with radio communications and computers.

    Other Requirements:

    • Six months of experience in a position that required public contact, reception duties, dispatching, or related duties.