Introducing 24/7 Virtual Care

April 22, 2024

District Communications

TimelyCare-News Feature 932x621.jpg

The Alamo Colleges District is now partnered with TimelyCare to deliver a new virtual health and well-being platform for students. Through either a mobile app or your desktop, TimelyCare provides 24/7 access to virtual care from anywhere in the United States at no cost. Whether you’re feeling anxious or overwhelmed, you can talk to a licensed provider to get the care you need via phone or secure video visits.

About TimelyCare

Who can use TimelyCare?

TimelyCare is available to all students enrolled in the Alamo Colleges District, except students enrolled in dual credit or Early College High School programs.

How can I access TimelyCare?

Visit timelycare.com/alamo or download the TimelyCare app from your app store. Enter your student email, and you'll be redirected to ACES to login. You can then start visits from any web-enabled device – smartphone, tablet, laptop, or desktop – anywhere in the United States.

What services are available?

Scheduled Counseling - Select the day, time, and mental health provider of your choice. (Up to 3 TimelyCare visits per year. Additional visits can be scheduled with an on-campus counselor.)
Self-Care Content - 24/7 access to self-care tools and resources, such as meditation and yoga sessions, helpful videos, and short articles from experts.

How much does a visit cost?

TimelyCare services are available at no cost to Alamo Colleges District students.

Want to learn more?

Check out this video to learn more about the mental health resources available to you through TimelyCare. To get started, visit timelycare.com/alamo or download the TimelyCare app for Apple or Android today!

Students enrolled in Spring 2024 can use TimelyCare over the Summer.

In-Person Mental Health Resources

Counseling
Through each college's Advocacy Center, students can meet with Licensed Professional Counselors (LPC) at no cost. LPCs provide support for various emotional and psychological challenges, such as anxiety, depression, relationship issues, grief, and more.

📞 210-486-1111

📲 alamo.edu/advocacy

Clinical Assessment
For a more comprehensive clinical assessment and treatment for mental health needs that may require medication, visit our Wellness 360 clinic at SAC. Our SAC clinic offers low-cost mental health care to students (over 18 years old) attending any of the Alamo Colleges.

📞 210-485-0571

📲 alamo.edu/wellness360